The Recognition Renaissance: Using Human Intelligence to Drive Talent Decisions
In this compelling episode of Excellence at Work, David Forry sits down with Jesse Harriott, Head of Analytics at Workhuman, to explore how recognition data is revolutionizing talent intelligence. Recorded live at Workhuman Live 2025, this conversation reveals how organizations can transform simple recognition moments into strategic insights that identify hidden skills, predict future leaders, and detect early warning signs of employee burnout.
Jesse shares groundbreaking examples of how AI analyzes recognition patterns to create authentic skills profiles, uncover unconscious bias in workplace communications, and provide leaders with unprecedented visibility into organizational culture. Discover how Workhuman’s Human Intelligence platform uses machine learning to answer complex talent questions like “Who would be the best mentor for this employee?” based on demonstrated capabilities rather than traditional assessments.
This episode is essential listening for HR leaders, talent professionals, and executives interested in leveraging data to make better people decisions. Learn why organizations with strong recognition cultures see 3x higher retention rates and how the future of talent analytics lies in harnessing the collective intelligence of your workforce.
Key Topics Discussed:
- The evolution from transactional recognition to strategic talent intelligence
- How AI identifies skills through natural language in peer recognition
- Using recognition data to address workplace equity and reduce bias
- Predicting future innovators and leaders through recognition patterns
- The intersection of psychology, data science, and human connection
Host Bio
David Forry is a Senior Vice President at Brandon Hall Group, with a rich background in Human Capital Management since 2010. During his eight years with the company, he has been instrumental in shaping sales and marketing strategies, driving growth, and nurturing key client relationships. Based in Boca Raton, David finds his greatest fulfillment in family life, residing happily with his wife and three daughters. He is known for his dedication to excellence, innovative thinking, and passion for empowering organizations in the ever-evolving landscape of Human Capital Management.
Guest Bio
Jesse Harriott, PhD, serves as Head of Analytics and Executive Director of Workhuman iQ, where he leads teams that apply advanced AI and data science to measure the impact of connected workplaces. With over 20 years of experience in analytics and research, Jesse has advised numerous private and public organizations on analytics and labor-market issues, including the White House, the Federal Reserve, and the U.S. Department of Labor. He previously served as Chief Analytics Officer at Constant Contact and Chief Knowledge Officer at Monster Worldwide, where he helped drive annual revenue from $300 million to more than $1.3 billion. Jesse holds a master’s degree and PhD in Experimental Psychology from DePaul University and has taught at the University of Chicago.