In this episode of the Brandon Hall Group™ Excellence at Work podcast, host Rachel Cooke, CEO of Brandon Hall Group™, talks with Melia Coury, Associate Director at BTS, about what it takes for a sales kickoff to change what sellers and their leaders do once they return to the field.
Melia is BTS’s product owner for Commercial Kickoffs, Meetings and Summits and has led global leadership transformation and sales enablement programs that combine business simulations, AI-enabled practice and coaching. She also co-leads the BTS Women’s ERG, and a background in acting and improvisation shapes how she coaches leaders to communicate authentically. BTS earned 72 Brandon Hall Group™ HCM Excellence Awards in 2026, and Melia was involved in many of the projects that were recognized.