AA Insurance Wins Two Global Learning Development Awards

Auckland, 1 September 2020 –AA Insurance has won twice for learning development at the 2020 Brandon Hall Group Excellence Awards, scoring gold for its Sales Training Program and bronze for its Claims Assist Inductions.

The Excellence Awards recognise organisations around the world that develop programs, strategies, systems, tools and processes in multiple areas, including Learning and Development, Leadership Development, and Talent Management and Acquisition.

AA Insurance’s Learning and Organisational Development team submitted two joint entries in the Learning and Development category with remote learning specialist, Immersive Solutions.

  • The Best Use of Games and Simulations for Learning for a workplace-learning program recognises one or several gaming components in the course of an overall learning program and /or models that illustrate a real-world example or experience. AA Insurance took gold for its sales training program, which utilises a sales adventure game to replace traditional roleplays.
  • The Best Unique or Innovative Learning and Development Program for a workplace-learning program recognises innovation and drives positive organisational outcomes.  AA Insurance took bronze for its virtual reality experience, developed for the induction of Claims Assist staff.

“Our learning development is always evolving to utilise the most up-to-date and appropriate ways of helping teach our people – be that low -board games or high-tech virtual reality,” says Nikki Howell, Head of People and Capability at AA Insurance.

“We’ve worked with Immersive Solutions for a couple of years to get this right for our staff. They are fantastic to work with and are full of creative ideas to help bring learning to life for our people,” she says.

She says organisations put such a high value on the Brandon Hall Group Excellence Awards that entries reached a record number this year, amidst the global pandemic, and she is humbled and delighted AA Insurance was recognised among other global companies.

“We’re immensely proud of these awards as they validate the great work we’re doing to help our people develop in their roles, the business, as well as the insurance industry. Looking back, this has been vitally important given the changing nature of work during these unprecedented times.”

About AA Insurance

AA Insurance is an independently operated, New Zealand-based joint venture between the New Zealand Automobile Association (NZAA) and Vero Insurance New Zealand Limited (VINZL). Since 1994 we have demonstrated trusted expertise in home, contents and car insurance in New Zealand, and in 2018 introduced commercial small business insurance. We underwrite our own policies and sell direct to New Zealanders. Our 750+ staff look after 430,000 customers with nearly 850,000 policies.

We proudly partner with Eden Park, support youth charity Blue Light, and have been consistently recognised by: Reader’s Digest Most Trusted Brands (10 consecutive years since 2011) and Quality Service Award for Car Insurance (since 2015), Canstar Blue Most Satisfied Customers (2013-2018), and the Colmar Brunton Corporate Reputation Index (since 2015) that recognises New Zealand’s most successful companies. Last year, AA Insurance was also named Consumer’s 2019 People’s Choice award winner for car, home and contents.

AA Insurance has an A+ (Strong) Insurer Financial Strength Rating given by Standard and Poor’s (Australia) Pty Ltd. For further information visit aainsurance.co.nz.

For more information please contact:

Nicole Steven, Botica Butler Raudon Partners, (09) 303 3862, 021 025 31886 or [email protected]

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Mike Cooke

Chief Executive Officer of Brandon Hall Group Mike Cooke Prior to joining Brandon Hall Group, Mike Cooke was the Chief Executive Officer and co-founder of AC Growth. Mike held leadership and executive positions for the majority of his career, at which he was responsible for steering sales and marketing teams to drive results and profitability. His background includes more than 15 years of experience in sales, marketing, management, and operations in the research, consulting, software and technology industries. Mike has extensive experience in sales, marketing and management having worked for several early high-growth emerging businesses and has implemented technology systems to support various critical sales, finance, marketing and client service functions. He is especially skilled in organizing the sales and service strategy to fully support a company’s growth strategy. The concept of growth was an absolute to Mike and a motivator in starting AC Growth, in order to help organizations achieve research driven results. Most recently, Mike was the VP and General Manager of Field Operations at Bersin & Associates, a global analyst and consulting services firm focused on all areas of enterprise learning, talent management and talent acquisition. Tasked with leading the company’s global expansion, Mike led all sales operations worldwide. During Mike’s tenure, the company has grown into a multi-national firm, conducting business in over 45 countries with over 4,500 multi-national organizations. Mike started his career at MicroVideo Learning Systems in 1992, eventually holding a senior management position and leading all corporate sales before founding Dynamic Minds. Mike was CEO and Co-Founder of Dynamic Minds, a custom developer of software programs, working with clients like Goldman Sachs, Prentice Hall, McGraw Hill and Merrill Lynch. Also, Mike worked for Oddcast, a leading provider of customer experience and marketing solutions, where he held a senior management position leading the company into new markets across various industries. Mike also serves on the Advisory Board for Carbon Solutions America, an independent sustainability consulting and carbon management firm that specializes in the design and implementation of greenhouse reduction and sustainability plans as well as managing the generation of carbon and renewal energy and energy efficiency credits. Mike attended University of Phoenix, studying Business Administration and Finance. He has also completed executive training at the Chicago Graduate School of Business in Chicago, IL.