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Brandon Hall Group Research, January 2022

These new assets were published over the last month in our Member Center. Most are exclusively available to Brandon Hall Group members. For more information and to apply for membership, click here.

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Highlights

Strategy Briefs

3 Imperatives for Improving DE&I in 2022 (Strategy Brief)

More organizations plan heavy investment in diversity, equity and inclusion (DE&I) than any other function of human capital management, according to Brandon Hall Group’s HCM Outlook 2022 Study. DE&I also ranks in the top five human capital management initiatives organizations are most optimistic about for this year. But lack of a strategic approach to DE&I has led to frustrations. This report suggests building a strong foundation or going back to basics that may have been skipped when DE&I efforts first launched.

More Strategy Briefs from Brandon Hall Group

Tools to Use

Tool to Use: Learning Performance Convergence Model (2022)

The Learning-Performance Convergence Model shows how to connect learning to performance. The model is based on the results of multiple studies conducted by Brandon Hall Group, as well as engagements with leading-edge companies, solution providers and thought leaders. This is updated with the latest research by Brandon Hall Group.

More Tools to Use from Brandon Hall Group

Research Summary

Is Your Workforce Prepared for the Next Major Disruption? Workforce Management Benchmarking 2022 (Research Summary)

Brandon Hall Group’s latest research in workforce management shows both the current state of workforce management across the globe, which can be used for benchmarking your own efforts, as well as strategies and techniques used by organizations that may be currently unused but could be employed for a competitive advantage. At the end, the Brandon Hall POV will point the way to more advanced WFM practices for today and tomorrow.

Other Research Summaries from Brandon Hall Group:

eBooks

Certification, Compliance and Competency: How Companies Adapted during COVID to Address Remote Learning Challenges (eBook)

The impact of the COVID-19 pandemic continues to reverberate and affect companies of all sizes and industries. Organizations that require certification, compliance and demonstration of competency through participation in structured, often intensive hands-on training programs, were especially impacted. As we emerge from the pandemic and strive to embrace the “new normal,” many of these organizations seek to return to the way things were. But for most, they must continue to find new strategies and approaches, not only to meet their current training needs but to prepare for new disruptions.

Other eBooks from Brandon Hall Group

Research Data Highlights

Great Leaders: How Do We Develop More? (Research Data Highlights)

One-third of organizations believe they are effective in developing great leaders, according to Brandon Hall Group’s study, Great Leaders: How Do We Develop More? About the same percentage believe they are effective at succession planning. A better approach, our research shows, is for the organization to agree on an organization-wide model for how leaders think and act and assign different proficiency levels at various leader levels. This report covers the data highlights from this research and includes six strategies for improvement. assign different proficiency levels at various leader levels.

Podcasts

Executive Interview: Focusing on Adult Learning, not Fads

We interview Charlie Chung, Vice President for Business Development at NovoEd. Topics include: Beware buzzwords!; the powerful concepts behind microlearning, personalized learning, reinforcement, learning and social learning; point solutions versus suites; higher-level skills and fact-based recall; the future of AI; the paradox of choice and cognitive overload; personalized learning or big portal?; new roles for learning leaders; the move toward minimalism; zoom and doom; insights from Charlie’s journey; and more.

Other Podcasts from Brandon Hall Group in December

Upcoming: How the Workforce Learns: 15 Things Your Learning Culture Needs to Get Right

Thursday, Feb. 17, 1-2 p.m. EST

In this webinar, learn the 15 things all positive learning cultures have in common — and what you can steal from them.

Employee-Friendly Change Leadership: Strategies for Excellence

Tuesday, Feb. 22, 1-2 p.m. EST

We will discuss the current landscape of change management today and discuss a holistic strategy and tactics to adopt and sustain business change where finding a balance of results and relationships is key.

Learn more about innovative, cutting-edge HCM topics on HCMx Radio, a podcast focusing that weaves current market research, HR technology and industry leaders into each episode. Subscribe to us on iTunes.

KnowledgeGraphics

Critical Factors in Developing Great Leaders (KnowledgeGraphic)

Universal leadership models, along with continuous learning and better coaching, are among the factors organizations must improve to develop more excellent leaders, according to Brandon Hall Group’s 2021 study, Great Leaders: How Do We Develop More? 

Other KnowledgeGraphics from Brandon Hall Group:

Case Studies added to Brandon Hall Group’s Member Center in January:

  • Carrefour’s Strong Communication Plan Maximizes Learning Platform Engagement (2021 Case Study)
  • Launchpad App Enables Day 1 Readiness at Infosys With Agile, Engaging Experience (2021 Case Study)
  • Deutsche Telekom’s ‘youlearn’ Creates Culture Geared Toward Digital Transformation (2021 Case Study)
  • DexKo’s HiPo Program Creates Healthy Pipeline of Internal Talent (2021 Case Study)
  • Accenture’s Capability Development Team Redesigns Training to Fit Virtual Work (2021 Case Study)
  • New Learning Technology Accelerates Skills at Comerica Bank’s Call Center (2021 Case Study)
  • Cisco Global Sales Intern Program Creates Real-World Skills for a Virtual Environment (2021 Case Study)
  • Enerjisa Üretim’s ‘SPEKTRUM’ Approach Increases Learning, NPS Across Company (2021 Case Study)
  • Evonik’s Just-in-Time Tools for Managers Create Seamless Onboarding Experiences (2021 Case Study)
  • Google Cloud’s LD Team Creates Engaging Leadership-Centered Onboarding Experience (2021 Case Study)
  • Indra Improves How Middle Managers Are Seen When It Comes to Engagement (2021 Case Study)
  • Ameriprise Financial’s Sales Development for Novice Advisers Leads to Client Growth (2021 Case Study)
  • SCL Health’s Foundational LD Results in Bottom-Line Benefits (2021 Case Study)
  • PayPal’s Technology Leadership Program Expands Definition of a Potential Leader (2021 Case Study)
  • Repsol Makes Safety Part of Its Culture By Focusing on Leaders’ Behavioral Change (2021 Case Study)
  • Safety Leap Creates Behavioral Change, Improves Leadership at All Levels at Repsol (2021 Case Study)
  • Colt’s ‘Management Fundamentals’ Results In More Mobility, Capability and Engagement (2021 Case Study)
  • Women Leading @ Crowe Engages Female Partners at Every Career Stage (2021 Case Study)
  • Davenport University Leadership Academy Aids Recruitment, Engagement, Succession Planning (2021 Case Study)
  • DexKo’s HiPo Program Creates Healthy Pipeline of Internal Talent (2021 Case Study)
  • Pfizer’s Anytime, Anywhere Learning Provides Necessary Skills to New First-Level Managers (2021 Case Study)
  • Zafin Grows LD Program Despite Pandemic (2021 Case Study)
  • WarnerMedia Transforms Leadership With 1:1 Personalized Development (2021 Case Study)
  • Tüpraş Implements Leadership Academy, Increasing Learning and Satisfaction (2021 Case Study)
  • RSL’s Management Program for New Leaders Increases Engagement, Reducing Turnover (2021 Case Study)
  • Infosys BPM’s Authentic LD Program Creates Empathy, Customer-Centricity, Growth Mindset (2021 Case Study)
  • Türk Telekom Leadership Program Provides HR Perspective as Well (2021 Case Study)
  • Governance Model, Move to Digital Help Bank BRI Weather COVID-19 (2021 Case Study)
  • Enerjisa Üretim’s SPARK Develops 72 Leaders through Blended Learning (2021 Case Study)
  • Merck’s Leadership Pathway Improves Confidence, Capability in Directors (2021 Case Study)
  • Dell Technologies’ Wyse Simulations Reinforce New Knowledge, Guide Those Who Are Lost (2021 Case Study)
  • EKEDA’s AzuiGuide Digital Platform Makes Training Easier, More Attractive (2021 Case Study)
  • Google Cloud’s Accelerate21 Goes Virtual, Still Creates Engaging Experience for Every Attendee (2021 Case Study)

New Published Research by Practice in Brandon Hall Group’s Member Center

Diversity, Equity and Inclusion

  • 3 Imperatives for Improving DE&I in 2022 (Strategy Brief)

Learning and Development

  • Carrefour’s Strong Communication Plan Maximizes Learning Platform Engagement (2021 Case Study)
  • Deutsche Telekom’s ‘youlearn’ Creates Culture Geared Toward Digital Transformation (2021 Case Study)
  • Accenture’s Capability Development Team Redesigns Training to Fit Virtual Work (Case Study)
  • New Learning Technology Accelerates Skills at Comerica Bank’s Call Center (2021 Case Study)
  • Cisco Global Sales Intern Program Creates Real-World Skills for a Virtual Environment (2021 Case Study)
  • Enerjisa Üretim’s ‘SPEKTRUM’ Approach Increases Learning, NPS Across Company (2021 Case Study)
  • Evonik’s Just-in-Time Tools for Managers Create Seamless Onboarding Experiences (2021 Case Study)
  • Google Cloud’s LD Team Creates Engaging Leadership-Centered Onboarding Experience (2021 Case Study)
  • Ameriprise Financial’s Sales Development for Novice Advisers Leads to Client Growth (2021 Case Study)
  • Dell Technologies’ Wyse Simulations Reinforce New Knowledge, Guide Those Who Are Lost (2021 Case Study)
  • EKEDA’s AzuiGuide Digital Platform Makes Trianing Easier, More Attractive (2021 Case Study)
  • Personalization for Performance (eBook)
  • How to Fix Your Sales Learning and Enablement in 2022 (eBook)
  • Certification, Compliance and Competency: How Companies Adapted during COVID to Address Remote Learning Challenges
  • Is Your Learning Driving Performance? (eBook)
  • Executive Interview: Focusing on Adult Learning, not Fads
  • Executive Interview: Why Integrations and Automation Are Critical to the Future Of L&D
  • Executive Interview: Enabling Performance in Today’s Dynamic Workforce
  • Moving Target: How Employers Are Managing Hybrid Work (KnowledgeGraphic)
  • State of Learning Practices: Creating a Learning Strategy for the Future of Work (Research Summary)
  • Solution Provider Profile: Avilar Technologies, Inc. (2022)
  • Solution Provider Profile: Strigo (2022)
  • Solution Provider Profile: Unboxed (2022)
  • Solution Provider Profile: Open LMS (2021)
  • Solution Provider Profile: Cegos (2022)
  • Solution Provider Profile: ShareWis Inc. (2022)
  • Solution Provider Profile: Xpan Interactive (2022)
  • Solution Provider Profile: Degreed (2022)
  • Solution Provider Profile: Constellar Consulting (2022)
  • Building the Right Blend (Strategy Brief)
  • Tool to Use: Learning Performance Convergence Model (2022)
  • How Personalized Learning Drives Performance (Webinar)
  • Looking Ahead: How to Develop an Effective L&D Strategy in 2022 (Webinar)
  • Pfizer’s Anytime, Anywhere Learning Provides Necessary Skills to New First-Level Managers (2021 Case Study)
  • Google Cloud’s Accelerate21 Goes Virtual, Still Creates Engaging Experience for Every Attendee (2021 Case Study)

Leadership Development

  • Pfizer’s Anytime, Anywhere Learning Provides Necessary Skills to New First-Level Managers (2021 Case Study)
  • Google Cloud’s Accelerate21 Goes Virtual, Still Creates Engaging Experience for Every Attendee (2021 Case Study)
  • DexKo’s HiPo Program Creates Healthy Pipeline of Internal Talent (2021 Case Study)
  • Indra Improves How Middle Managers Are Seen When It Comes to Engagement (2021 Case Study)
  • SCL Health’s Foundational LD Results in Bottom-Line Benefits (2021 Case Study)
  • PayPal’s Technology Leadership Program Expands Definition of a Potential Leader (2021 Case Study)
  • Repsol Makes Safety Part of Its Culture By Focusing on Leaders’ Behavioral Change (2021 Case Study)
  • Safety Leap Creates Behavioral Change, Improves Leadership at All Levels at Repsol (2021 Case Study)
  • Colt’s ‘Management Fundamentals’ Results In More Mobility, Capability and Engagement (2021 Case Study)
  • Women Leading @ Crowe Engages Female Partners at Every Career Stage (2021 Case Study)
  • Davenport University Leadership Academy Aids Recruitment, Engagement, Succession Planning (2021 Case Study)
  • DexKo’s HiPo Program Creates Healthy Pipeline of Internal Talent (2021 Case Study)
  • Zafin Grows LD Program Despite Pandemic (2021 Case Study)
  • WarnerMedia Transforms Leadership With 1:1 Personalized Development (2021 Case Study)
  • Tüpraş Implements Leadership Academy, Increasing Learning and Satisfaction (2021 Case Study)
  • RSL’s Management Program for New Leaders Increases Engagement, Reducing Turnover (2021 Case Study)
  • Infosys BPM’s Authentic LD Program Creates Empathy, Customer-Centricity, Growth Mindset (2021 Case Study)
  • Governance Model, Move to Digital Help Bank BRI Weather COVID-19 (2021 Case Study)
  • Merck’s Leadership Pathway Improves Confidence, Capability in Directors (2021 Case Study)

Talent Acquisition

  • Launchpad App Enables Day 1 Readiness at Infosys With Agile, Engaging Experience (2021 Case Study)
  • How to Find and Attract Underrepresented Talent in a Hyper-Competitive Hiring Market (eBook)
  • How Competitive is Your Organization in the Talent Market? (KnowledgeGraphic)
  • How competitive is Your Organization in the Talent Market? Talent Acquisition Benchmarking Study 2021 (Research Summary)
  • Solution Provider Profile: Hiretual (2022)
  • How Competitive is Your Organization in the Talent Market? Self-Assessment to Improve Strategic Talent Acquisition

Talent Management

  • Enerjisa Üretim’s SPARK Develops 72 Leaders through Blended Learning (2021 Case Study)

Workforce Management/HR

  • Türk Telekom Leadership Program Provides HR Perspective as Well (2021 Case Study)
  • Are You Prepared for a Rapidly Changing Workforce? Workforce Management Benchmarking 2021 (KnowledgeGraphic)
  • Is Your Workforce Prepared for the Next Major Disruption? Workforce Management Benchmarking 2022 (Research Summary)

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Mike Cooke

Chief Executive Officer of Brandon Hall Group Mike Cooke Prior to joining Brandon Hall Group, Mike Cooke was the Chief Executive Officer and co-founder of AC Growth. Mike held leadership and executive positions for the majority of his career, at which he was responsible for steering sales and marketing teams to drive results and profitability. His background includes more than 15 years of experience in sales, marketing, management, and operations in the research, consulting, software and technology industries. Mike has extensive experience in sales, marketing and management having worked for several early high-growth emerging businesses and has implemented technology systems to support various critical sales, finance, marketing and client service functions. He is especially skilled in organizing the sales and service strategy to fully support a company’s growth strategy. The concept of growth was an absolute to Mike and a motivator in starting AC Growth, in order to help organizations achieve research driven results. Most recently, Mike was the VP and General Manager of Field Operations at Bersin & Associates, a global analyst and consulting services firm focused on all areas of enterprise learning, talent management and talent acquisition. Tasked with leading the company’s global expansion, Mike led all sales operations worldwide. During Mike’s tenure, the company has grown into a multi-national firm, conducting business in over 45 countries with over 4,500 multi-national organizations. Mike started his career at MicroVideo Learning Systems in 1992, eventually holding a senior management position and leading all corporate sales before founding Dynamic Minds. Mike was CEO and Co-Founder of Dynamic Minds, a custom developer of software programs, working with clients like Goldman Sachs, Prentice Hall, McGraw Hill and Merrill Lynch. Also, Mike worked for Oddcast, a leading provider of customer experience and marketing solutions, where he held a senior management position leading the company into new markets across various industries. Mike also serves on the Advisory Board for Carbon Solutions America, an independent sustainability consulting and carbon management firm that specializes in the design and implementation of greenhouse reduction and sustainability plans as well as managing the generation of carbon and renewal energy and energy efficiency credits. Mike attended University of Phoenix, studying Business Administration and Finance. He has also completed executive training at the Chicago Graduate School of Business in Chicago, IL.

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