HCMx Radio 121: Inside The Academy, Bank of America’s internal learning and career development organization, which was honored with a Brandon Hall Group Excellence Award for Best Launch of a Corporate University


The Academy final

Guest: John Jordan, Head of The Academy at Bank of America

John Jordan has been with Bank of America for more than 15 years. Through his leadership of The Academy, which was formed in 2016 as a joint venture between the consumer bank and the learning and development organization, he has built an internal corporate university focus on onboarding training, up skilling and providing great career paths for employees.

Topics and questions include:

  • How The Academy came to be
  • How The Academy is creating a common culture with associates from day one
  • New-to-Role, In-Role Development and Mastery Programs in place through The Academy
  • Experiential learning through gamification training, Client Engagement Simulators and virtual reality training
  • Empathy training through a Lifestage Navigation Curriculum
  • Building effective career paths
  • Impacts to business performance and the bottom line
  • And more!

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Our annual HCM Excellence Conference is on February 4th-6th 2020.

We are hosting our 4th annual Women In Leadership Summit. The event will be held on June 10th & 11th at the EAU Palm Beach Resort in Florida. We hope to see you there!

If you have questions about our discussion today and would like access to our Women In Leadership Network that provides organizational leaders access to our research library on women in leadership and diversity and inclusion topics, please contact me at [email protected] or visit www.brandonhall.com



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