HCMx Radio: Blended Learning at Its Best

In our recent episode featuring Eric Klisz, HR Business Leader from MasterCard, Eric discussed examples of how they transformed their learning to offer a greater experience through Blended Learning.  MasterCard received a Brandon Hall Group Excellence Awards in Blended Learning, and during our interview, Eric revealed key considerations around design, engagement, and results. shutterstock_174539279

For employees to be effective in their jobs it is essential that learning be embedded in their daily activities. According to Brandon Hall Group’s study 70/20/10 Study, reported that 61% of employees required access to learning resources weekly or more often.   88% reported they were able to improve team performance by having access to collaborative tools allowing them to connect frequently.  In Brandon Hall Group’s 2015 State of Training showed that Traditional forms of training are still prevailing and effective such as ILT, however peer-to-peer learning and on-the-job exercises are used about half as often and are just as effective.  Additional evidence indicates that a blended learning approach is more agile, flexible and aligns more effectively with the shifting learning priorities and needs of the business.

Listen to our episode to learn more about Eric Klisz’s views on the learning industry and his experience as it relates to social learning, building effective teams while providing examples of their effective Blended Learning Programs.

You can download the show anytime at the HCMx Radio site.

                        –Rachel Cooke, Chief Operating Officer, Brandon Hall Group



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Mike Cooke

Chief Executive Officer of Brandon Hall Group Mike Cooke Prior to joining Brandon Hall Group, Mike Cooke was the Chief Executive Officer and co-founder of AC Growth. Mike held leadership and executive positions for the majority of his career, at which he was responsible for steering sales and marketing teams to drive results and profitability. His background includes more than 15 years of experience in sales, marketing, management, and operations in the research, consulting, software and technology industries. Mike has extensive experience in sales, marketing and management having worked for several early high-growth emerging businesses and has implemented technology systems to support various critical sales, finance, marketing and client service functions. He is especially skilled in organizing the sales and service strategy to fully support a company’s growth strategy. The concept of growth was an absolute to Mike and a motivator in starting AC Growth, in order to help organizations achieve research driven results. Most recently, Mike was the VP and General Manager of Field Operations at Bersin & Associates, a global analyst and consulting services firm focused on all areas of enterprise learning, talent management and talent acquisition. Tasked with leading the company’s global expansion, Mike led all sales operations worldwide. During Mike’s tenure, the company has grown into a multi-national firm, conducting business in over 45 countries with over 4,500 multi-national organizations. Mike started his career at MicroVideo Learning Systems in 1992, eventually holding a senior management position and leading all corporate sales before founding Dynamic Minds. Mike was CEO and Co-Founder of Dynamic Minds, a custom developer of software programs, working with clients like Goldman Sachs, Prentice Hall, McGraw Hill and Merrill Lynch. Also, Mike worked for Oddcast, a leading provider of customer experience and marketing solutions, where he held a senior management position leading the company into new markets across various industries. Mike also serves on the Advisory Board for Carbon Solutions America, an independent sustainability consulting and carbon management firm that specializes in the design and implementation of greenhouse reduction and sustainability plans as well as managing the generation of carbon and renewal energy and energy efficiency credits. Mike attended University of Phoenix, studying Business Administration and Finance. He has also completed executive training at the Chicago Graduate School of Business in Chicago, IL.