HCMx Radio: When Simplicity is Coveted, What’s the Value of Complexity?

HCMx Radio simplicity complexityToday’s edition of Brandon Hall Group’s HCMx Radio is about the complexities that exist in organizations and the move by many organizations and vendors toward simplicity.

My guest is Jay Shaw, CEO and Managing Director of NetDimensions.  Jay co-founded NetDimensions after more than a decade with NASDAQ-listed The Princeton Review (TPR). Jay’s experience includes running TPR operations in the US and Asia, in which capacity he held executive responsibility for organizing and delivering both academic and corporate training programs on a commercial basis. Jay taught English in China in 1984 and 1985. Jay is responsible for general group management and sales.

I talked with Jay about the move that the world is taking toward continued simplicity, from the way we schedule our time, the way we make purchases, to the way we interact with our technology at home or at work. He gives his views on the role simplicity plays in the technology space and describes whether it is better in terms of meeting what customers want or need.  He also speaks to the variance in the needs different organizations have as they purchase and use technology.

We also discuss the layers of misunderstanding when you think about the needless complexity vs. required complexity. Needless complexity could include automating bad processes or overly staged processes. Required complexity could involve highly regulated industries or specific reporting for regulators. We also touch on the needs of first-time buyers compared to those of experienced buyers. It all leads to a lively and informative discussion. I hope you’ll join us and also share your thoughts.

Trish McFarlane, VP and Principal Human Resources Analyst, Brandon Hall Group

Like what you see? Share with a friend.

Related Content