The Changing Face of Change: Navigating Transformation in the Age of AI
The business landscape is in a constant state of flux, driven by technological advancements, evolving customer expectations and market dynamics. The traditional approaches to change management are no longer sufficient to navigate this new reality.
In this episode of the Brandon Hall Group™ Excellence at Work podcast with Kevin Bronk, Vice President, Change & Transformation, BTS; Kendra Okposo, Director of Change & Transformation and DEI at BTS; and Brandon Hall Group™ COO Rachel Cooke delve into the complexities of change in the modern business environment, exploring the strategies and mindsets required to lead successful transformations at speed and scale.
Key takeaways from the podcast:
- The evolving nature of change: The concept of change itself has undergone a transformation. The rapid pace of technological advancements, exemplified by the rise of generative AI, demands a shift in how organizations approach and manage change.
- The importance of individual and organizational reactions: The success of any change initiative hinges on the reactions of individuals and the organization as a whole. Employees are more likely to commit to changes they help create, and high levels of trust in leadership can foster engagement even before the full plan is understood.
- Engaging leaders as authors of change: Leaders play a pivotal role in driving successful transformations. By actively involving leaders in the change creation process and equipping them with the necessary tools and mindsets, organizations can build change capability and foster a sense of ownership.
- Creating change leaders across the organization: Change leadership should not be confined to the top echelons of an organization. By establishing a common change leadership language and building change readiness mindsets across all levels, organizations can facilitate smoother and more effective transformations.
- The power of trust in leadership: Trust in leadership is a critical factor in driving employee engagement during times of change. Leaders can build and maintain trust by demonstrating transparency, empathy, and a commitment to the well-being of their employees.
- The dynamic nature of transformation: Transformation is not a one-time event but an ongoing process. Organizations need to embrace the dynamic nature of change and develop the agility to adapt and evolve continuously.
Speaker Bios: Kevin Bronk, Vice President, Change & Transformation, BTS
Kevin Bronk is a facilitator and consultant specializing in change and transformation, strategy, business acumen, and innovation. He focuses on accelerating strategic alignment and execution for his clients by co-creating and facilitating customized experiences designed to increase alignment, drive strategic execution, multiply leadership capability, and spark targeted innovation.
Kendra Okposo, Director of Change & Transformation and DEI, BTS
Kendra Okposo specializes in partnering with clients to co-create scalable and accessible change-ready solutions infused with equity and inclusion to drive strategic change initiatives. She also partners with clients to co-create equity-infused strategies and activation efforts to meet business outcomes.
Host: Rachel Cooke, COO and Principal HCM Analyst, Brandon Hall Group™
Rachel Cooke is Brandon Hall Group’s Chief Operating Officer and Principal HCM Analyst. She is responsible for business operations, including client and member advisory services, marketing design, annual awards programs, conferences, and the company’s project management functions. She also leads Advancing Women in the Workplace and Diversity, Equity and Inclusion initiatives, research and events. Rachel worked in the HCM research industry for 20+ years and held several key management and executive positions within the Talent and Learning Research and Performance Improvement industries.
Company Bio: BTS
BTS is a global professional services firm that partners with leading organizations to enable strategy execution. BTS focuses on the people side of strategy, working with leaders at all levels to help them make better decisions, convert those decisions to actions and deliver results. BTS has over 1,000 professionals in more than 50 offices located in 37 countries around the world.
Social Media Handles:
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- LinkedIn: https://www.linkedin.com/company/bts
- Facebook: https://www.facebook.com/btsworldwide