In this episode of the Brandon Hall Group™ Excellence in Practice podcast, host Mike Cooke, Chairman and CEO of Brandon Hall Group™, talks with Rachel Walter, Chief Innovation Officer at ansrsource, about why successful business transformation requires more than new technology. Their conversation explores how co-creation and trust drive enterprise-wide change, why AI should amplify human capabilities rather than dictate how people work and what organizations must do to develop the next generation of leaders.
Walter draws on her experience in enterprise learning, performance improvement and innovation, including ansrsource’s award-winning work with Hilti to address the operational complexity of global training delivery. She shares how organizations can rethink workflows, accelerate experimentation and introduce AI without losing the human judgment, curiosity and business understanding that make transformation successful.
