HCMx Radio 86: Assessments, Communication and Employee Responsibility


Eric Shepherd is one of the world’s leading authorities on assessment software. As president and CEO of Questionmark, he leads the organization in producing groundbreaking software for running tests and assessments. The company’s flagship product, Questionmark OnDemand, enables users to write questions, arrange them into assessments, set security parameters, define delivery methods and report on results. Most recently he championed the use of computerized assessments as tools for encouraging and improving the learning process.


Rachel Cooke, Chief Operating Officer, Brandon Hall Group

Questionmark provides technologies and services that enable organizations to securely measure knowledge, skills and attitudes, and achieve successful learning outcomes. Questionmark solutions facilitate reliable, valid and defensible assessments by empowering learning and testing professionals with collaborative authoring tools, accommodating participant needs with blended and multilingual delivery, and informing stakeholders through timely reporting and meaningful analytics.

Topics include:

  • Flat organizations and working remotely
  • The importance of using the right communications tool
  • Assigning a “work buddy” to new employees
  • Open organizations and personal responsibility
  • The need for job-task analyses

We also discuss the recent Excellence Conference as Eric reflects on the experience as an opportunity for networking and new business development.

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