Brandon Hall Group Research Published August 1-7

Over the past week, Brandon Hall Group published 11 pieces of research – 2 new proprietary research reports, 5 award-winning technology reviews, 2 webinars, 1 answer to a question from a Brandon Hall Group member, and 1 research-based blog.

In this blog, we will make public some of these reports (click on the links) as a way for non-members to familiarize themselves with our research:

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Here is an overview of research released Aug. 1-7:

New Research Reports

Onboarding 2016: Seeking Improvement (Research Summary)

This report presents the key findings of Brandon Hall Group’s 2016 Onboarding Study. The research finds that organizations are making onboarding a top priority, apparently recognizing the potential impact on engagement and talent retention. Top focuses for improvement include the new-hire experience; collaboration with mentors, peers and managers; time-to-proficiency; and assimilation into the corporate culture. Interestingly, onboarding technology — also cited for improvement — is only utilized by about 25% of organizations. This report will be followed by many other reports, including frameworks, models, and tools to help improve onboarding.

KnowledgeGraphic: What High-Performing Organizations Do Differently with Onboarding

This KnowledgeGraphic, based on Brandon Hall Group’s 2016 Onboarding study, compares the onboarding practices of most organizations with high-performing organizations (HiPOs), which through survey results have shown year-over-year improvement in these Key Performance Indicators: employee engagement, customer satisfaction, revenue/performance, voluntary turnover, and organizational productivity. Among the differences are hiring management involvement in onboarding, which is 27% more likely at high-performing organizations. HiPOs also are more likely to have effective practices in assessing new hires, orientation, and training.


Award-Winning Technology Reviews

These technology reviews – winners of 2015 Brandon Hall Group Excellence in Technology Awards – were released for publication:

CrossKnowledge Hub: Integration-Platform-as-a-Service

The CrossKnowledge Hub is an Integration-Platform-as-a-Service solution that allows clients or partners to develop and manage integration services to extend the features of a learning suite. It is the only platform on the market that offers connectivity with a whole range of systems, from HRIS to corporate social networks. CrossKnowledge Hub is 100% cloud-enabled, thanks to partnerships with Amazon and Microsoft Azure, making it possible to distribute content on a worldwide scale.

Cloud-Based Learning Hubs at UnitedHealthcare

UnitedHealthcare (UHC) partnered with Intrepid Learning to develop cloud-based Learning Hubs, which transformed UHC employee training programs from primarily instructor-led training with some online courseware, to learner-centric experiences. Learners use the Hubs to access various modalities of training content, including self-paced courseware, discussion thread interactions, self-paced workbooks, offline missions (i.e., real-world practice and application of learning through guided assignments), utilization of checklists, and other asynchronous content. A gamification engine to further enhance the learning experience supports all of the interactions.

IMD’s Learning Leadership in the Cloud Program

IMD, a leading international business school, decided it needed a set of online learning programs. Learning Leadership in the Cloud is one of those programs. It combines innovations in design, production and delivery. Highlights include: (1) The program was designed using a backwards-learning design approach. The starting point for every unit was the participants’ learning objectives. Significant time and energy was invested upfront to ensure that these learning objectives would be of direct relevance to the middle management population the company were aiming to serve. (2) Measurement techniques ensured that executives tested out hypotheses, drew conclusions, and submitted evidence-based results on how they had used a particular leadership concept in their professional arena.

Infor Tool Offers Insights into Executive Candidates

Infor’s Talent Science Strategic Leadership Insights was specifically designed to help hire executive-level employees. The module strictly analyzes data from the behavioral assessment to provide insights into the candidate’s competency and style – providing hiring managers with a snapshot of the candidate’s leadership styles. Infor Talent Science Strategic Leadership Insights evaluates candidates on up to 39 behavioral characteristics, across 12 competency areas, using scientifically-backed methods to identify candidates who would be the best fit for the job.

PwC’s Innovative Training Tool

In 2015, PwC launched Halo, a new data auditing tool. For training on the use of the tool and the new methodology, PwC needed a learning method that was as innovative as the tool itself. The Halo Quest solution provides three main benefits, driven by the use of the Experience API — the ability to understand learner behavior including volume of activity; gamification elements, such as competency badging, peer messaging, and leaderboards; and the Learner Record Store, which provides PwC with insights as to competencies across organizational units and territories.



Work has Changed. Has Your Learning?

Organizations are constantly evolving – exploring new markets, improving processes and developing new products. Why is it then that so many do not give their employees opportunities to evolve as well? If the workforce isn’t developed, it can stagnate and prevent the type of innovation companies need to excel. Also, research from the Harvard Business Review states that a lack of development is the number two reason people in their 30s leave a job. David Wentworth, Principal Learning Analyst with Brandon Hall Group, and Instructure explored strategies for developing the types of learning experiences necessary to engage and develop the modern workforce.

EY Transforms Learning by Deploying a Blended Approach

Rachel Cooke, COO at Brandon Hall Group; Martin Hayter, Global Assurance Learning Leader at EY; and Simon Berridge, Global Assurance Learning Strategy & Design at EY, discussed how EY transformed learning. EY’s Audit Academy uses a blended learning approach built around a series of technology-enabled simulations, and has been deployed globally with great success. The journey included establishing appropriate governance, applying neuroscience-based design principles, implementing change management processes, and measuring business impact.


Answers to Questions from Members

One of the best benefits of Brandon Hall Group membership is the ability to ask analysts questions and get detailed answers within 24 hours. Here is a question we received this week:

  • I need the list of global big players in English training and platforms … can anyone help?


Research-based Blogs

HCMx Radio: Unique Barriers that Women Leaders Encounter

In Brandon Hall Group’s 2016 Women in Leadership Study, only 12% of responding organizations said they see gender parity when it comes to C-level executive roles. In the latest edition of HCMx Radio, Brandon Hall Group COO interviewed Cyndi Sax, Senior Vice President of Consulting Services at Caliper, and Tom Schoenfelder, Ph.D., Senior Vice President of Research and Development at Caliper. They shared their behavioral research related to the differences between genders. Caliper’s study examined the relationship between personality and leadership, and specifically about the unique barriers that women may encounter as leaders. Please click here to listen to our latest episode and read the latest blog on this topic.

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