Creating a Culture of Inclusive Leadership Through Influence and Adaptability

There is a strong correlation between organizations with a high degree of emphasis on developing inclusive leaders and improvements in key business metrics such as customer satisfaction, employee engagement, talent retention overall and retention of diverse talent, new Brandon Hall Group research shows.

Most employers (76%) are receptive to improving inclusion and inclusive leadership in their organizations, according to Inclusive Leadership: 5 Strategies for Success, conducted by Brandon Hall Group and Orange Grove Consulting. But less than half of organizations are having success in effectively training leaders to demonstrate inclusive leadership.  

Driving greater inclusion and helping leaders adapt to a more inclusive leadership style amounts to culture change, which needs to occur at all levels of an organization to be successful. The study showed that only about one-third of employers are training at all levels – from the C-suite to individual contributors. No more than 41% are training on inclusive leadership at any one employee level. 

The business benefits of having women of all ethnicities and races in positions of influence and leadership are well-documented. Another Brandon Hall Group Study, What’s Changing for Women in the Workplace, examined how high-performing organizations adjust their development strategies for women across demographic groups and geographies. The study shows how the disruption of the pandemic impacted women and organizations’ plans as they transition to the evolving “new normal.” 

At Inkling’s Illuminate 2021 virtual conference, I had the honor of facilitating a panel discussion related to these two studies. Check out the recording of this exciting Session: Creating a Culture of Inclusive Leadership Through Influence and Adaptability. You’ll hear great insights and practical strategies and success stories from this great panel of leaders:

  • Alexis Collias, Director of Instructional Design, Little Caesars
  • Alicja Zopf, Director of Learning Technology, McDonald’s
  • Britany Gutierrez, Director Learning and Development, Orangetheory Fitness 
  • Michelle Manbeck, Director Customer Care, Verizon

-Rachel Cooke, Chief Operating Officer & HCM Analyst, Brandon Hall Group 

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Mike Cooke

Chief Executive Officer of Brandon Hall Group Mike Cooke Prior to joining Brandon Hall Group, Mike Cooke was the Chief Executive Officer and co-founder of AC Growth. Mike held leadership and executive positions for the majority of his career, at which he was responsible for steering sales and marketing teams to drive results and profitability. His background includes more than 15 years of experience in sales, marketing, management, and operations in the research, consulting, software and technology industries. Mike has extensive experience in sales, marketing and management having worked for several early high-growth emerging businesses and has implemented technology systems to support various critical sales, finance, marketing and client service functions. He is especially skilled in organizing the sales and service strategy to fully support a company’s growth strategy. The concept of growth was an absolute to Mike and a motivator in starting AC Growth, in order to help organizations achieve research driven results. Most recently, Mike was the VP and General Manager of Field Operations at Bersin & Associates, a global analyst and consulting services firm focused on all areas of enterprise learning, talent management and talent acquisition. Tasked with leading the company’s global expansion, Mike led all sales operations worldwide. During Mike’s tenure, the company has grown into a multi-national firm, conducting business in over 45 countries with over 4,500 multi-national organizations. Mike started his career at MicroVideo Learning Systems in 1992, eventually holding a senior management position and leading all corporate sales before founding Dynamic Minds. Mike was CEO and Co-Founder of Dynamic Minds, a custom developer of software programs, working with clients like Goldman Sachs, Prentice Hall, McGraw Hill and Merrill Lynch. Also, Mike worked for Oddcast, a leading provider of customer experience and marketing solutions, where he held a senior management position leading the company into new markets across various industries. Mike also serves on the Advisory Board for Carbon Solutions America, an independent sustainability consulting and carbon management firm that specializes in the design and implementation of greenhouse reduction and sustainability plans as well as managing the generation of carbon and renewal energy and energy efficiency credits. Mike attended University of Phoenix, studying Business Administration and Finance. He has also completed executive training at the Chicago Graduate School of Business in Chicago, IL.

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