Delivering Immediate, Continuous Learning

By David Wentworth

There is no denying that people access information differently than they did just a few short years ago. Organizational learning has been slow to adapt, but the shift has begun, expanding ways they deliver learning and focusing on making it part of the everyday workflow.

I recently co-presented a webinar with Tim Duranleau of Litmos that looked at how companies try to make learning more immediate and continuous. Here are some highlights:

Companies want their employees to connect with learning on a frequent basis (weekly or daily), so they need tools and technologies that allow them to do that. Classes and courses cannot be everyday occurrences and are too unwieldy to address specific learning moments.

When learners were asked what they wanted from learning technology, the number one response was access to information. Learners simply want what they need when they need it. Video is often the answer and the number one way learners say they experience learning.

Learners are challenged on all sides by a lack of time, a lack of focus and a lack of retention. Traditional classroom and eLearning do nothing to help this. They actually contribute to the problem. Continuous learning experiences are designed specifically to overcome these challenges.

An effective learning environment must address the needs of the organization and the needs of the learner. It must manage traditional learning, data, compliance etc. as well as provide immediate access to relevant, impactful information. To do that, there needs to be a few elements present:


As learning experiences become more diverse and continuous, there needs to be a system in place to keep track of it while measuring results along the way.

Artificial Intelligence

Software can take in continuous streams of data and use algorithms to recognize patterns and make recommendations. This provides the ability to deliver personalized learning experiences, curate contents and predict learning paths.

Content Management

An effective learning solution must manage a vast array of content for authors, subject matter experts and learners to quickly find what they need.

Coaching and Mentoring

An environment that connects people to each other as coaches and mentors maintains the immediacy and continuity of learning

Be sure to download the recording of the webinar, as well as the follow-up ebook for more details and information.


David Wentworth, Principal Learning Analyst, Brandon Hall Group

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Mike Cooke

Chief Executive Officer of Brandon Hall Group Mike Cooke Prior to joining Brandon Hall Group, Mike Cooke was the Chief Executive Officer and co-founder of AC Growth. Mike held leadership and executive positions for the majority of his career, at which he was responsible for steering sales and marketing teams to drive results and profitability. His background includes more than 15 years of experience in sales, marketing, management, and operations in the research, consulting, software and technology industries. Mike has extensive experience in sales, marketing and management having worked for several early high-growth emerging businesses and has implemented technology systems to support various critical sales, finance, marketing and client service functions. He is especially skilled in organizing the sales and service strategy to fully support a company’s growth strategy. The concept of growth was an absolute to Mike and a motivator in starting AC Growth, in order to help organizations achieve research driven results. Most recently, Mike was the VP and General Manager of Field Operations at Bersin & Associates, a global analyst and consulting services firm focused on all areas of enterprise learning, talent management and talent acquisition. Tasked with leading the company’s global expansion, Mike led all sales operations worldwide. During Mike’s tenure, the company has grown into a multi-national firm, conducting business in over 45 countries with over 4,500 multi-national organizations. Mike started his career at MicroVideo Learning Systems in 1992, eventually holding a senior management position and leading all corporate sales before founding Dynamic Minds. Mike was CEO and Co-Founder of Dynamic Minds, a custom developer of software programs, working with clients like Goldman Sachs, Prentice Hall, McGraw Hill and Merrill Lynch. Also, Mike worked for Oddcast, a leading provider of customer experience and marketing solutions, where he held a senior management position leading the company into new markets across various industries. Mike also serves on the Advisory Board for Carbon Solutions America, an independent sustainability consulting and carbon management firm that specializes in the design and implementation of greenhouse reduction and sustainability plans as well as managing the generation of carbon and renewal energy and energy efficiency credits. Mike attended University of Phoenix, studying Business Administration and Finance. He has also completed executive training at the Chicago Graduate School of Business in Chicago, IL.

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