“Employee listening” is a familiar phrase in HR-related marketing these days — and for good reason. It’s important to get feedback and ideas from employees as you try to improve talent retention and engagement.
But too much emphasis is placed on the frequency of listening rather than effectiveness. Asking employees to answer survey questions too often can lead to fatigue and hurt participation and engagement.
That’s why we partnered with Explorance, a Brandon Hall Group™ Smartchoice®️ Platinum Preferred Provider, for an insightful webinar, Reigniting Employee Motivation to Drive Innovation in Your Workforce. It features Explorance Founder and CEO Samer Saab, who believes employee listening is a means to an end. You listen to gain insights that drive actions to improve your organization. Without actions that lead to widespread improvements, listening to employees is just another exercise you put your employees through with little benefit to the organization.
“Our approach looks beyond simple employee experience management to people insights solutions,” Saab said. “We seek to encourage organizations to look at where their employees’ experience converges with their effectiveness to create a workforce that is empowered and engaged.”
Saab talks in compelling detail about the need to leverage technology to pull critical insights from data sources that already exist rather than constantly pushing to ask employees new questions. “The real reason why HR leaders struggle with engagement surveys is they do not act fast enough on results. So, how does increasing the frequency of asking questions fix that problem?”
To listen to the full webinar, click here. You will learn how to:
- Gain deeper understanding of your workforce
- Uncover skill gaps so you can rebuild workforce capability as quickly as possible.
- Use machine learning to get deeper insights from various sources of data so you can move quickly to address challenges.
