HCMx Radio: How to Take Recognition to the Next Level

Rewards and recognition programs continue to surface to help improve employee engagement and retention.  However, there is still much controversy around the best approach when collecting employee feedback, what tools to use, and how to ensure that organizations are rewarding the right behaviors. Our latest research on HCM Trends 2016 shows that almost 80% of companies reported spending some level of attention to this area.

hcmx logoThat study also showed that organizations are attaching great importance to reporting and analytics. HR analytics, in particular, has become a hot topic for many organizations, but implementing an analytics program can be challenging. With any talent program such as rewards and recognition for it to be successful and effective you must clearly define your critical business and talent objectives and then measure to determine the impact.

In our recent episode of HCMx Radio, we explore the effective use of employee recognition programs and the critical steps in designing and implementing an analytics program. Our expert panel  — Phil Stewart, CEO, Engage2Excel; Dr. Jack Wiley, Engage2Excel; and Brian Kelly, President & CEO, Vestrics – addresses the following questions and more:

  • Is the annual engagement survey a thing of the past?
  • Performance-based recognition has been a trend to ensure that organizations are rewarding the right behaviors. Should organizations still consider service-based recognition? If so, what should organizations consider when implementing a recognition solution?

You can download the show anytime at the HCMx Radio site.

Rachel Cooke, Chief Operating Officer, Brandon Hall Group

Recorded January 6, 2016

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Mike Cooke

Chief Executive Officer of Brandon Hall Group Mike Cooke Prior to joining Brandon Hall Group, Mike Cooke was the Chief Executive Officer and co-founder of AC Growth. Mike held leadership and executive positions for the majority of his career, at which he was responsible for steering sales and marketing teams to drive results and profitability. His background includes more than 15 years of experience in sales, marketing, management, and operations in the research, consulting, software and technology industries. Mike has extensive experience in sales, marketing and management having worked for several early high-growth emerging businesses and has implemented technology systems to support various critical sales, finance, marketing and client service functions. He is especially skilled in organizing the sales and service strategy to fully support a company’s growth strategy. The concept of growth was an absolute to Mike and a motivator in starting AC Growth, in order to help organizations achieve research driven results. Most recently, Mike was the VP and General Manager of Field Operations at Bersin & Associates, a global analyst and consulting services firm focused on all areas of enterprise learning, talent management and talent acquisition. Tasked with leading the company’s global expansion, Mike led all sales operations worldwide. During Mike’s tenure, the company has grown into a multi-national firm, conducting business in over 45 countries with over 4,500 multi-national organizations. Mike started his career at MicroVideo Learning Systems in 1992, eventually holding a senior management position and leading all corporate sales before founding Dynamic Minds. Mike was CEO and Co-Founder of Dynamic Minds, a custom developer of software programs, working with clients like Goldman Sachs, Prentice Hall, McGraw Hill and Merrill Lynch. Also, Mike worked for Oddcast, a leading provider of customer experience and marketing solutions, where he held a senior management position leading the company into new markets across various industries. Mike also serves on the Advisory Board for Carbon Solutions America, an independent sustainability consulting and carbon management firm that specializes in the design and implementation of greenhouse reduction and sustainability plans as well as managing the generation of carbon and renewal energy and energy efficiency credits. Mike attended University of Phoenix, studying Business Administration and Finance. He has also completed executive training at the Chicago Graduate School of Business in Chicago, IL.