Honoring the 2020 Brandon Hall Group Excellence Award-Winners: Best Advance in Creating a Learning Strategy; Best Learning Program Supporting a Change Transformation Business Strategy

Best Advance in Creating a Learning Strategy

Cisco’s Sales New Hires Acceleration Program Delivers Better Results, as Well as RetentionCisco’s four-day Cisco Sales Experience program includes a tour of the “world-class” Customer Experience Center, a “resource fair” with various experts to help sellers drive business, a hands-on give-back event and a social celebration with executives upon completion of the program. People who adopt the Sales New Hires Acceleration Program (SNAP) achieve better results and stay longer with Cisco. Cisco was honored with a Gold Award for Best Advance in Creating a Learning Strategy in the 2020 Brandon Hall Group HCM Excellence Awards.

We also honor these other award winning organizations in this category: Accenture Solutions Private Limited, ADP, Advantage Performance Group, Akamai Technologies, AllenComm, Ameriprise, Cargill, Cisco, Cognizant Technology Solutions, Cox Communications, Inc., CrossKnowledge, eClerx Services Ltd., goFLUENT, Infopro Learning, Inkling, Kaiser Permanente, Learnship, Meridian Knowledge Solutions, MPS Interactive Systems, NIIT, PwC/DU-Strategy, Royal Dutch Shell, Salesforce, SCL Health, SweetRush, Deloitte LLP, Infopro Learning, Inkling (2), Landmark Group, Miele & Cie., NIIT, Professional Products Division of the L’Oréal Group, PwC/PU – Mobile Learning, Raytheon Professional Services, Siyona Tech Ltd, Skillsoft, SweetRush

Best Learning Program Supporting a Change Transformation Business Strategy

State Bank of India’s Nayi Disha Focuses Employees’ Mindset on Customer CentricityWith increasing focus on sustained customer experience, convenience and digitization in banking, State Bank of India embarked on a mass communication and transformation program to enhance the mindset and skillset of employees to come up the curve to meet the needs of customers today. Designed with the help of Chrysalis, Nayi Disha was a two-phased program that focused on employee-centricity and customer-centricity spread over 1.5 years. The impact on the ground has led to increased digitization drive, better customer experience and motivated task force. State Bank of India and Chrysalis earned a Gold Award for Best Learning Program Supporting a Change Transformation Business Strategy in the 2020 Brandon Hall Group HCM Excellence Awards.

We also honor these other award winning organizations in this category: Allen Interactions, Cognizant, Cognizant (3), CrossKnowledge, Entelechy, Infopro Learning, Navis

Click here for a full list of award winners past and present.

For information about BHG’s Excellence in Technology Program, click here

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We are a human capital management research and advisory firm with more than 10,000 clients globally. For over 25 years, we have been delivering research-based solutions that empower excellence in organizations around the world. Our vision is to inspire a better workplace experience. Becoming a Brandon Hall Group member means our team joins your team. Membership provides a host of resources and services and – most importantly — a seasoned team of thought leaders and client support professionals dedicated to your success.

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Mike Cooke

Chief Executive Officer of Brandon Hall Group Mike Cooke Prior to joining Brandon Hall Group, Mike Cooke was the Chief Executive Officer and co-founder of AC Growth. Mike held leadership and executive positions for the majority of his career, at which he was responsible for steering sales and marketing teams to drive results and profitability. His background includes more than 15 years of experience in sales, marketing, management, and operations in the research, consulting, software and technology industries. Mike has extensive experience in sales, marketing and management having worked for several early high-growth emerging businesses and has implemented technology systems to support various critical sales, finance, marketing and client service functions. He is especially skilled in organizing the sales and service strategy to fully support a company’s growth strategy. The concept of growth was an absolute to Mike and a motivator in starting AC Growth, in order to help organizations achieve research driven results. Most recently, Mike was the VP and General Manager of Field Operations at Bersin & Associates, a global analyst and consulting services firm focused on all areas of enterprise learning, talent management and talent acquisition. Tasked with leading the company’s global expansion, Mike led all sales operations worldwide. During Mike’s tenure, the company has grown into a multi-national firm, conducting business in over 45 countries with over 4,500 multi-national organizations. Mike started his career at MicroVideo Learning Systems in 1992, eventually holding a senior management position and leading all corporate sales before founding Dynamic Minds. Mike was CEO and Co-Founder of Dynamic Minds, a custom developer of software programs, working with clients like Goldman Sachs, Prentice Hall, McGraw Hill and Merrill Lynch. Also, Mike worked for Oddcast, a leading provider of customer experience and marketing solutions, where he held a senior management position leading the company into new markets across various industries. Mike also serves on the Advisory Board for Carbon Solutions America, an independent sustainability consulting and carbon management firm that specializes in the design and implementation of greenhouse reduction and sustainability plans as well as managing the generation of carbon and renewal energy and energy efficiency credits. Mike attended University of Phoenix, studying Business Administration and Finance. He has also completed executive training at the Chicago Graduate School of Business in Chicago, IL.