Honoring the 2020 Brandon Hall Group Excellence Award-Winners: Best Unique or Innovative Learning and Development Program

Onboarding in Global Services and Support Involves Plenty of Blended Learning at Akamai

The Onboarding program for Akamai’s Global Services and Support (GSS) teams provides role-specific technology and product training that features engaging self-paced courses, memory boosters, hands-on labs, remote instructor led sessions, a mentoring scheme, self-help resources and smart automation. The primary objective of the program is to enable new employees to quickly become “role proficient” — knowledgeable and customer-ready in the areas of Akamai GSS tools, processes, products and associated technologies. Akamai Technologies — Technical Enablement and Education Team was honored with a Gold Award for Best Unique or Innovative Learning and Development Program in the 2020 Brandon Hall Group HCM Excellence Awards.

We also honor these other award winning organizations in this category: AA Insurance New Zealand, AbbVie (2), Accenture (2), Akamai Technologies, Allen Interactions, ANZ New Zealand, Bank of America Corporation (2), Brand Learning, BTS USA, Inc., Bulletproof, Cargill, Civil Service Development lnstitute, Kaohsiung City, Cognizant Technology Solutions (8), CrossKnowledge, DC Institute, Deloittte LLP, Dollar General, eLearning Brothers, GAF, GP Strategies, GSK, HCL Technologies ltd., Infopro Learning (3), Inkling, KocSistem Bilgi ve Iletisim Hizm. A.S, Kuveyt Turk Participation Bank, Marsh, Mercer, MetLife, Microsoft, MPS Interactive Systems (2), NIIT (2), NXLevel Solutions, PayPal (2), Pfizer Drug Safety Research and Development (2), Philip Morris International, Purolator, Raytheon Professional Services, Richardson, Ricochet Partners, Royal Caribbean Cruises (2), SABANCI Holding, Sam’s Club, SAP, Siyona Tech Ltd (2), State Bank of India, SweetRush (6), Syneos Health, Take5 Oil Change, The Leverage Learning Company LLC, The Regis Company, The Simpleshow Company SA, Turkcell İletişim Hizmetleri A.Ş., UBS Business Solutions AG

Click here for a full list of award winners past and present.

For information about BHG’s Excellence in Technology Program, click here

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Mike Cooke

Chief Executive Officer of Brandon Hall Group Mike Cooke Prior to joining Brandon Hall Group, Mike Cooke was the Chief Executive Officer and co-founder of AC Growth. Mike held leadership and executive positions for the majority of his career, at which he was responsible for steering sales and marketing teams to drive results and profitability. His background includes more than 15 years of experience in sales, marketing, management, and operations in the research, consulting, software and technology industries. Mike has extensive experience in sales, marketing and management having worked for several early high-growth emerging businesses and has implemented technology systems to support various critical sales, finance, marketing and client service functions. He is especially skilled in organizing the sales and service strategy to fully support a company’s growth strategy. The concept of growth was an absolute to Mike and a motivator in starting AC Growth, in order to help organizations achieve research driven results. Most recently, Mike was the VP and General Manager of Field Operations at Bersin & Associates, a global analyst and consulting services firm focused on all areas of enterprise learning, talent management and talent acquisition. Tasked with leading the company’s global expansion, Mike led all sales operations worldwide. During Mike’s tenure, the company has grown into a multi-national firm, conducting business in over 45 countries with over 4,500 multi-national organizations. Mike started his career at MicroVideo Learning Systems in 1992, eventually holding a senior management position and leading all corporate sales before founding Dynamic Minds. Mike was CEO and Co-Founder of Dynamic Minds, a custom developer of software programs, working with clients like Goldman Sachs, Prentice Hall, McGraw Hill and Merrill Lynch. Also, Mike worked for Oddcast, a leading provider of customer experience and marketing solutions, where he held a senior management position leading the company into new markets across various industries. Mike also serves on the Advisory Board for Carbon Solutions America, an independent sustainability consulting and carbon management firm that specializes in the design and implementation of greenhouse reduction and sustainability plans as well as managing the generation of carbon and renewal energy and energy efficiency credits. Mike attended University of Phoenix, studying Business Administration and Finance. He has also completed executive training at the Chicago Graduate School of Business in Chicago, IL.