Excellence at Work Podcast Episode 278: The L&D Landscape- Navigating Challenges and Opportunities

Podcast with Kimberly Williams, CEO of Absorb Software

The L&D Landscape: Navigating Challenges and Opportunities

Today’s learning and development (L&D) professionals face myriad challenges. From economic uncertainties to skill gaps and the integration of AI, the L&D landscape is in constant flux. In this Brandon Hall Group™ Excellence at Work Podcast, COO Rachel Cooke sits down with Kimberly Williams, CEO of Absorb Software to gain insights into these challenges and how L&D teams can navigate them successfully by helping to elevate the role of learning through a strategic learning system.

Topics include:

  • Economic Fluctuations: The current macroeconomic climate makes it challenging for L&D professionals to secure budgets for essential learning technologies.
  • The Skill Gap: The widening skill gap across industries poses a significant challenge. Companies must proactively address this issue by investing in upskilling and reskilling their workforce.
  • Generational Diversity: The modern workplace comprises a diverse mix of generations, each with unique expectations and learning styles. Creating an inclusive environment that caters to everyone’s needs is crucial.
  • DEI Initiatives: The topic of diversity, equity, and inclusion (DEI) can be polarizing. However, addressing DEI challenges is essential for fostering a positive and productive work environment.
  • Hybrid and Remote Work: The rise of hybrid and remote work models has transformed the onboarding process. L&D leaders must adapt their strategies to ensure new hires feel connected and engaged, regardless of their location.
  • The Rise of AI: Artificial intelligence presents both opportunities and threats to the L&D field. While AI can automate routine tasks and personalize learning experiences, it also raises concerns about job displacement.

The L&D landscape is complex and ever-evolving. However, by proactively addressing challenges and embracing opportunities, L&D professionals can play a pivotal role in driving business success. Kimberly Williams’ insights provide valuable guidance for navigating the L&D landscape and ensuring that organizations are equipped to thrive in the face of change.

 Speaker: Kimberly Williams, Chief Executive Officer, Absorb Software

Kimberly Williams is an accomplished global technology leader who serves as Absorb Software’s Chairperson and Chief Executive Officer. Prior to Absorb Software, she was most recently the CEO at another highly successful WCAS technology portfolio company, CST Holdings. Kimberly succeeded in taking CST Holding from the number five position in its market to the number one position behind innovative technology solutions and industry-leading service. Kimberly earned her Bachelor of Business Administration at the University of Michigan’s Stephen M. Ross School of Business and holds a Master of Business Administration in finance, strategy and marketing from the University of Chicago Booth School of Business. Kimberly is a lifelong learner, and through her tenure at Absorb has become a thought leader in the learning and development space.

Host: Rachel Cooke, COO and Principal HCM Analyst, Brandon Hall Group™

Rachel Cooke is Brandon Hall Group’s Chief Operating Officer and Principal HCM Analyst. She is responsible for business operations, including client and member advisory services, marketing design, annual awards programs, conferences, and the company’s project management functions. She also leads Advancing Women in the Workplace and Diversity, Equity and Inclusion initiatives, research and events. Rachel worked in the HCM research industry for 20+ years and held several key management and executive positions within the Talent and Learning Research and Performance Improvement industries.

About Absorb Software

Absorb Software is an industry-leading AI-powered strategic learning system provider for all learners inside and outside an enterprise, across industries globally. Purpose-built for an engaging, personalized learner experience and efficient administration, Absorb LMS enables millions of employees, customers, partners, and members to discover, absorb, and apply the knowledge they need. From meeting compliance, providing customer education, upskilling to improving productivity, and monetizing course content, the platform unlocks the ROI in learning.

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