In this Brandon Hall Group™ Excellence at Work Podcast, Rachel Cooke, Chief Executive Officer of Brandon Hall Group, engages in an insightful conversation with Mark Atkinson, CEO of Mursion, exploring how organizations can leverage AI-powered simulations and immersive learning technologies to scale skills development across the enterprise. The discussion examines the evolution from traditional upskilling approaches to personalized, simulation-based learning that enables employees to practice critical skills in psychologically safe environments while delivering measurable business impact.
- Skills-First Organization Design: How companies are investing millions to define future-ready skills, align job descriptions, and build comprehensive performance evaluation systems around the skills needed for tomorrow’s workforce
- Simulation as Assessment and Development: Moving beyond knowledge transfer to creating authentic workplace scenarios where employees can practice de-escalating conflict, problem-solving, and brand representation in realistic customer interactions
- Enterprise-Scale Implementation: Strategies for rolling out comprehensive upskilling programs from C-suite executives who need coaching integration to frontline workers who require focused, bite-sized skill development sessions
- AI-Powered Personalization: How generative AI is transforming learning design by creating unlimited customization possibilities, allowing simulations to adapt to specific contexts, industries, and individual learning needs
- Measuring Business Impact: Connecting simulation-based skill development to NPS scores, revenue correlation, and brand promise delivery through objective AI scoring and benchmarking across teams and organizations
- Adaptability as Core Competency: Why adaptability and continuous learning have emerged as the two most critical skills for navigating rapid workplace transformation and unpredictable business environments
- Learning in the Flow of Work: The paradigm shift toward just-in-time skill practice that integrates learning and work into one seamless experience, eliminating traditional training silos
The future of workforce development lies in purposeful, AI-enhanced simulations that mirror real workplace challenges. Mark’s insights reveal how organizations can move beyond generic chatbot interactions to create meaningful skill development experiences that drive authentic behavioral change and measurable business results.
About Mursion:
Mursion is an award-winning upskilling platform that blends AI and human insight to deliver immersive simulations for workplace skill-building. Trusted by top companies, Mursion prepares organizations for the future of work with real-world practice and personalized feedback.
Social Media Handles:
Mursion-
Mark Atkinson-