SumTotal Delivers Enriched Mobile Experiences for Talent Development

By David Wentworth, Principal Learning Analyst, Brandon Hall Group

The idea that the learner experience is some sort of profound discovery is a little strange to me. By definition, any learning that has been created and made available results in a learner experience. I guess that means all the current excitement is the revelation that the experience until now has been sub-par. The core principals and strategies around impactful learning haven’t changed, so what has?

The key shift in learning is the always-available technology and how companies use it to execute on their strategy. People invariably respond better to learning experiences based on their personal and professional interests and needs. Only recently has technology made that more of a reality.

The cloud, mobile devices, bandwidth, video technology, machine learning and other innovations have advanced and converged to allow organizations to create the learner-centric experiences they’ve talked about for years. The ubiquity of mobile devices and people’s comfort with them takes personalization one step further: letting learners interact with learning when, where and how they choose.

A case in point, SumTotal Systems recently unveiled a new, enhanced mobile experience for learning that is designed to fit seamlessly within the rest of their mobile talent development offerings. The goal is to give people everything they need from a talent development perspective in a personalized way — whenever and wherever they need it throughout the employee lifecycle. Recognizing that employee engagement starts before the employee walks through the door, SumTotal’s investments in mobile are designed to develop a positive experience from the moment an offer letter is signed.

Mobile capabilities enable new hires to electronically sign onboarding documents, meet their team and mentors, access their development and career plans, and launch personalized training from any device. The SumTotal Mobile App empowers employees to launch or register for courses with a QR code from a poster in the breakroom or a course promoted during a company presentation.

The app is available on iPhone, Android and Windows devices, with updates delivered to each simultaneously. This creates a truly “bring-your-own-device” environment where every user has access to the same features and functionality, regardless of device or operating system.

In the past, companies have been reluctant to fully adopt mobile HR solutions, often due to poor user experience and security concerns. The SumTotal experience incorporates a consumer-grade mobile experience with enterprise-grade security to engage your workforce and allow employees to develop and grow with your organization.

David Wentworth, Principal Learning Analyst, Brandon Hall Group

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Mike Cooke

Chief Executive Officer of Brandon Hall Group Mike Cooke Prior to joining Brandon Hall Group, Mike Cooke was the Chief Executive Officer and co-founder of AC Growth. Mike held leadership and executive positions for the majority of his career, at which he was responsible for steering sales and marketing teams to drive results and profitability. His background includes more than 15 years of experience in sales, marketing, management, and operations in the research, consulting, software and technology industries. Mike has extensive experience in sales, marketing and management having worked for several early high-growth emerging businesses and has implemented technology systems to support various critical sales, finance, marketing and client service functions. He is especially skilled in organizing the sales and service strategy to fully support a company’s growth strategy. The concept of growth was an absolute to Mike and a motivator in starting AC Growth, in order to help organizations achieve research driven results. Most recently, Mike was the VP and General Manager of Field Operations at Bersin & Associates, a global analyst and consulting services firm focused on all areas of enterprise learning, talent management and talent acquisition. Tasked with leading the company’s global expansion, Mike led all sales operations worldwide. During Mike’s tenure, the company has grown into a multi-national firm, conducting business in over 45 countries with over 4,500 multi-national organizations. Mike started his career at MicroVideo Learning Systems in 1992, eventually holding a senior management position and leading all corporate sales before founding Dynamic Minds. Mike was CEO and Co-Founder of Dynamic Minds, a custom developer of software programs, working with clients like Goldman Sachs, Prentice Hall, McGraw Hill and Merrill Lynch. Also, Mike worked for Oddcast, a leading provider of customer experience and marketing solutions, where he held a senior management position leading the company into new markets across various industries. Mike also serves on the Advisory Board for Carbon Solutions America, an independent sustainability consulting and carbon management firm that specializes in the design and implementation of greenhouse reduction and sustainability plans as well as managing the generation of carbon and renewal energy and energy efficiency credits. Mike attended University of Phoenix, studying Business Administration and Finance. He has also completed executive training at the Chicago Graduate School of Business in Chicago, IL.