Revitalizing Learning: The Resurgence of Instructor-Led Training

When the pandemic hit in 2019, learning organizations were faced with the sudden and daunting  challenge of pivoting away from instructor-led training (ILT) to remote forms of learning delivery. For a year or two, many classrooms remained empty, and instructors tried their best to adopt to virtual classroom delivery. 

Brandon Hall Group saw the use of ILT as a learning modality fall dramatically. In some of our latest studies, it’s clear that instructor-led delivery is on a strong rebound. For instance, in our 2022 study on Extended Enterprise Learning, we saw ILT regain prominence to become the second most common learning modality (65%), behind only virtual delivery tools such as Zoom or Microsoft Teams. 

It’s clear that as long as the pandemic stays off the front pages, instructor-led delivery is headed back toward its long-held status of being a preeminent learning modality.

Despite the longevity of ILT, many organizations still struggle to manage instructor-led delivery with the efficiency and effectiveness with which they manage eLearning and other digital assets. Partly this is due to inertia, for instance, some still make do with spreadsheets to plan and manage in-person classes. Sometimes this stems from an incumbent Learning Management System (LMS) which may not feature robust capabilities around ILT management. 

Automated ILT capabilities to consider include registration, wait-listing, scheduling, classroom resource assignment (instructor, room, equipment, supplies), attendance management, instructor’s notes, assessments, post-course surveys, and notifications.

Instructor-Led Training: Fostering Effective Learning

If you are seeing an uptick in ILT usage in your organization, now may be an ideal time to review how your organization manages classroom scheduling and resources. If you do so with an LMS, and find ILT management clunky or time-intensive, it may make sense to benchmark your LMS’s capabilities against others in what is a robust and rapidly evolving learning technology market. If your incumbent LMS doesn’t meet your needs or falls short in certain areas, it may be time to consider an upgrade.

Brandon Hall Group SmartChoice® Platinum Preferred Provider LearnUpon LMS helps more than 1,300 businesses around the world unlock the power of learning. Combining user-focused technology and industry-leading expertise, LearnUpon enables businesses to deliver impactful training that fuels employee, partner, and customer success.     

LearnUpon, which positions itself as an Extended Enterprise LMS, has recently revamped its Instructor-Led Training Center, resulting in several functionality improvements and a new interface to ensure delivering ILT is more flexible, efficient, and user-friendly than ever before. ILT Training Center functionality now includes the ability to access, create and manage sessions in one convenient place, automated attendance tracking, waitlists, and much more.

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Mike Cooke



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Mike Cooke

Chief Executive Officer of Brandon Hall Group Mike Cooke Prior to joining Brandon Hall Group, Mike Cooke was the Chief Executive Officer and co-founder of AC Growth. Mike held leadership and executive positions for the majority of his career, at which he was responsible for steering sales and marketing teams to drive results and profitability. His background includes more than 15 years of experience in sales, marketing, management, and operations in the research, consulting, software and technology industries. Mike has extensive experience in sales, marketing and management having worked for several early high-growth emerging businesses and has implemented technology systems to support various critical sales, finance, marketing and client service functions. He is especially skilled in organizing the sales and service strategy to fully support a company’s growth strategy. The concept of growth was an absolute to Mike and a motivator in starting AC Growth, in order to help organizations achieve research driven results. Most recently, Mike was the VP and General Manager of Field Operations at Bersin & Associates, a global analyst and consulting services firm focused on all areas of enterprise learning, talent management and talent acquisition. Tasked with leading the company’s global expansion, Mike led all sales operations worldwide. During Mike’s tenure, the company has grown into a multi-national firm, conducting business in over 45 countries with over 4,500 multi-national organizations. Mike started his career at MicroVideo Learning Systems in 1992, eventually holding a senior management position and leading all corporate sales before founding Dynamic Minds. Mike was CEO and Co-Founder of Dynamic Minds, a custom developer of software programs, working with clients like Goldman Sachs, Prentice Hall, McGraw Hill and Merrill Lynch. Also, Mike worked for Oddcast, a leading provider of customer experience and marketing solutions, where he held a senior management position leading the company into new markets across various industries. Mike also serves on the Advisory Board for Carbon Solutions America, an independent sustainability consulting and carbon management firm that specializes in the design and implementation of greenhouse reduction and sustainability plans as well as managing the generation of carbon and renewal energy and energy efficiency credits. Mike attended University of Phoenix, studying Business Administration and Finance. He has also completed executive training at the Chicago Graduate School of Business in Chicago, IL.

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