What to Look for When Selecting
L&D Consultants and Staff

Demand is increasing for external learning consultants and L&D staff to assist internal learning teams that struggle to manage increased expectations on flat or decreasing budgets, according to the Brandon Hall Group™ Learning Benchmarking Study 2023.

More than one-third of L&D teams rank a lack of staffing among their greatest challenges, the study shows. This creates an increasing need to hire the right consultant and L&D staff to plan, develop and deliver employee training and development programs.

AllenComm, a Brandon Hall Group™ Smartchoice® Preferred Provider, offers clients consultants and staff with domain expertise in learning experience design and the expertise to develop engaging, effective content. Learn more here.

The best L&D staffing services understand that every industry and organization is different. You need a provider that can quickly understand your needs and provide experienced professionals to scale your learning in alignment with your established workflow. Between 20% and 33% of organizations are outsourcing one or more of these L&D team functions:

Here are some important considerations as you seek the right learning consultant or L&D staff to keep your operation thriving:

  • Learning consultants and teams must have relevant expertise to design and deliver services in your industry. Consider their track records, qualifications, certifications and references to ensure they have a solid reputation and can meet your organization’s unique requirements.
  • Ensure the training consultant or L&D team can customize their approach to align with your organization’s culture, values and specific needs.
  • Assess the training methodologies and techniques the consultant or L&D team employs. Determine if they align with your company’s learning preferences and the needs of your employees.
  • Clearly define the objectives and expected outcomes of the training programs. The consultant or L&D staff should be able to design and deliver employee training and development that align with these goals, assess the effectiveness of the training and track the progress of learners.
  • Evaluate the ability to provide long-term support. Providers should offer ongoing evaluation, continuous improvement and the transfer of knowledge and skills to the employees and internal trainers, if needed.
  • Effective communication and collaboration between your organization and the training consultant or team are crucial. Establish regular channels for feedback and progress updates to maintain a strong partnership throughout the training process.
  • Research the reputation of the training consultant or team by checking their client testimonials, case studies, or online reviews. Request references from their previous clients and contact them for insights into their experiences and the success of the training initiatives.

“Providing L&D teams with staff personnel from a group of experienced professionals with knowledge directly relevant to their industry can be a game changer,” said AllenComm CEO Ron Zamir. “Many teams are understaffed and overutilized. Our clients choose AllenComm for our domain expertise, tailored approach to meet their needs and transformational solutions.”


Like what you see? Share with a friend.

Claude Werder



Stay connected

Get notified for upcoming news subscribing

Related Content

Claude Werder

Claude J. Werder Senior Vice President and Principal Analyst, Brandon Hall Group Claude Werder runs Brandon Hall Group’s Talent Management, Leadership Development and Diversity, Equity and Inclusion (DE&I) practices. His specific areas of focus include how organizations must transform culturally and strategically to meet the needs of the emerging workforce and workplace. Claude develops insights and solutions on employee experience, leadership, coaching, talent development, assessments, culture, DE&I, and other topics to help members and clients make talent development a competitive business advantage now and in the evolving future of work. Before joining Brandon Hall Group in 2012, Claude was an HR consultant and also spent more than 25 years as an executive and people leader for media and news organizations. This included a decade as the producer of the HR Technology Conference and Expo. He helped transform it from a small event to the world’s largest HR technology conference. Claude is a judge for the global Brandon Hall Group HCM Excellence Awards and Excellence in Technology Awards, contributes to the company’s HCM certification programs, and produces the firm’s annual HCM Excellence Conference. He is also a certified executive and leadership coach. He lives in Boynton Beach, FL.