Last week Brandon Hall Group published 15 pieces of research – 1 new proprietary research report, 2 solution provider profiles, 7 award-winning case studies from the just-announced Brandon Hall Group Excellence Awards, 1 response to a member research inquiry, 1 webinar, and 3 research-based blogs.
In this blog, we will make public some of these reports (click on the links) as a way for non-members to familiarize themselves with our research:
- Competency Development for Technology Firms
- Webinar: Raising the Learning Bar: Skills as the New Currency of Business Impact
- Case Study: Onboarding Excellence at TELUS
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Here is an overview of research released the week of Sept. 14-20.
New Research Reports
Competency Development for Technology Firms
This installment of Brandon Hall Group’s Excellence in Practice Series focuses on how leading technology firms — Dell, Intel, Hewlett Packard and QTS — develop key competencies that drive performance. All the featured companies are Excellence Award winners whose competency development efforts created measurable business benefits.
Excellence Award-Winning Case Studies
Winners of the 2015 Brandon Hall Group Excellence were announced Sept. 10 and we unveiled some of the newly named winning case studies:
Microsoft’s Closed Corporate MOOC
This case study highlights the MOOC developed by Microsoft to support its sales organization. It worked with Intrepid Learning, a learning technology solution provider, to develop the community. Microsoft is a 30-year old, $86 billion technology company headquartered in Redmond, Washington. This earned the organization a Gold Award for Best Results of a Learning Program in the 2015 Excellence Awards.
American Express Realizes the ROI of Training
This case study highlights the learning ROI measurement practices at American Express Travel. The $5 billion organization provides luxury travel services and employs a staff of 9,000 worldwide. This earned the company a Bronze Award for Best in Learning Measurement in the 2015 Excellence Awards program.
Canadian Tire’s Onboarding Makeover
This award-winning case study offers insights into Canadian Tire’s onboarding transition from lecture-based to a web-based solution. The Toronto-based, $12.5 billion organization has more than 85,000 employees and operations span both retail and financial services. This earned Canadian Tire a Bronze Award for Best New Hire Onboarding Program in the 2015 Excellence Awards.
Tenet Health’s Onboarding Technology Implementation
This case study delves into the implementation of SilkRoad’s onboarding solution at Tenet Health. The Texas-based healthcare organization employs more than 110,000 staff and has annual revenues of $16 billion. This earned Tenet Health a Bronze Award for Best New Hire Onboarding Program in the 2015 Excellence Awards.
Onboarding Excellence at TELUS
This case study details the approach TELUS used in developing its onboarding program. The Canadian telecommunications company has revenues of $12 billion, employs more than 40,000 workers, and operates in the Americas, Philippines, and India. This earned TELUS a Gold Award for Best New Hire Onboarding Program in the 2015 Excellence Awards.
LinkedIn Engages New Hires with Onboarding
This case study highlights the onboarding program used by LinkedIn. The company’s blended approach drives engagement and productivity from day one. Based in California, the $2.2 billion technology company employs approximately 8,000 staff worldwide. This earned LinkedIn a Silver Award for Best New Hire Onboarding Program in the 2015 Excellence Awards.
Mercer’s Story-Based Onboarding Approach
This case study offers insights into the simulation-enhanced onboarding program developed by Mercer. The consulting company has revenues of $4.2 billion and more than 20,000 employees operating in 130 countries. This earned Mercer a Bronze Award for Best New Hire Onboarding Program in the 2015 Excellence Awards.
Raising the Learning Bar: Skills as the New Currency of Business Impact
Skills are the new currency with the potential to make a tremendous impact on your business. Managing your talent is more than basic onboarding and compliance training, it’s about providing the knowledge necessary to develop future leaders. David Wentworth, Principal Learning Analyst with Brandon Hall Group, examined the challenges organizations face in developing their workforce to close the skills gap. He also examined learning strategies and the technologies that power them.
Solution Provider Profiles
This solution provider profile features PeopleMatter, a workforce management platform designed to fit the specific needs of service-industry brands. The mobile, workforce solutions and business analytics tools connect processes, employees and customers. The profile includes insights from Brandon Hall Group’s Ben Eubanks.
This solution provider profile features Instructure and its cloud-based learning management platform, Bridge, which is designed specifically for the corporate environment and enables corporations to train their extended enterprise. The profile includes insights from Brandon Hall Group Principal Learning Analyst David Wentworth.
Questions from Members
One great benefit to Brandon Hall Group members is the ability to ask questions of our HCM analyst team and get quick answers, usually within 24 hours. The question answered this week was:
- Our company is currently engaged in our annual performance management cycle. Should ratings and merit be tied to an annual review?
Bringing the Classroom into the 21st Century
Brandon Hall Group’s 2015 State of Training Study found that about 40% of companies deliver at least half of their learning via instructor-led classrooms. No more than 15% of companies use any other modality this much. But the classroom itself is changing. In his post, David Wentworth examines what we can expect for the future of classroom learning.
Understanding the H in HCM
Transparency is a generally accepted leading practice when it comes to most HR practices, and certainly with direct-touch programs like performance management and employee engagement. So why are organizations not seeing the value in it? In his first blog post, new Principal Workforce Management Analyst Cliff Stevenson discusses the impact of transparency and technology on the workforce.
UAL and the Importance of Leadership Integrity
In Brandon Hall Group’s 2015 State of Leadership Development Study, half of all organizations identified “integrity” as the single most important leadership capability, with the next critical capability 11 percentage points behind. In her blog post, Laci Loew shares the news story about the United Airlines corruption investigation and how this impacts leadership at all organizations.