Excellence at Work Podcast 263: Creating High-Impact, High-Performance Learning Solutions with AI


Speaker: Nolan Hout, Senior Vice President, Infopro Learning

As the Senior Vice President of Infopro Learning, Nolan Hout has over a decade of experience in the L&D industry helping global organizations unlock the potential of their workforce. Nolan is results-driven, investing most of his time in identifying and improving the performance of learning programs through the lens of return on investment. He is passionate about networking with people in the Learning and Training community. He grows this network through a popular podcast called The Learning and Development Podcast, where he interviews executives about any topic related to talent development.

On a personal note, Nolan is an avid outdoorsman and fly fisherman, spending most of his free time on rivers across the Pacific Northwest.

Host: Rachel Cooke, COO and Principal HCM Analyst, Brandon Hall Group™

Rachel Cooke is Brandon Hall Group’s Chief Operating Officer and Principal HCM Analyst. She is responsible for business operations, including client and member advisory services, marketing design, annual awards programs, conferences and the company’s project management functions. She also leads Advancing Women in the Workplace and Diversity, Equity and Inclusion initiatives, research and events. Rachel worked in the HCM research industry for 20+ years and held several key management and executive positions within the Talent and Learning Research and Performance Improvement industries.

Company Bio: Infopro Learning

Infopro Learning is an award-winning workforce transformation company that unlocks the potential of employees, clients and partners. Unlocking potential unleashes higher performance levels, resulting in outcomes aligned with your company’s strategic objectives. Infopro Learning helps you grow, manage change effectively, and ultimately — transform.

Over the last 25 years, Infopro Learning has built services and solutions around training, upskilling and developing people. As a global leader in talent development and managed learning services, Infopro Learning offers full-service solutions that support the entire lifecycle of learning, including strategy, curriculum design, content development, training delivery, learning administration and talent sourcing. Our digital platforms and global infrastructure enable the accelerated realization of the outcomes associated with full-service solutions.

Infopro Learning won 43 Brandon Hall Group™ HCM Excellence and Excellence in Technology Awards® in 2023.

Infopro Learning is also a Gold Sponsor of Brandon Hall Group™ 2024 Human Capital Management Excellence Conference™, Feb. 13-15, at the Hilton in West Palm Beach, Fla. Dr. Ashwin Mehta of the Bayer Corporation, an Infopro Learning client, will speak on Creating High-Impact, High-Performance Learning Solutions with AI at 2:45 p.m. Feb. 14. at the conference.

Excellence at Work Podcast Topics:

The L&D industry stands at the powerful intersection of artificial intelligence (AI) and innovative design methodologies to enhance performance outcomes. With an intelligent design framework, L&D leaders are moving toward the strategic deployment of AI-driven solutions to optimize and elevate performance across various domains, from business processes to workforce excellence and beyond.

Topics include:

  • Understanding the core principles of Infopro Learning’s proprietary Intelligent Design Framework.
  • Exploring real-world applications and success stories where AI has driven substantial performance improvements.
  • Examining the ethical considerations and responsible AI practices integral to the framework’s implementation.
  • Identifying opportunities for harnessing AI’s potential to drive high-impact solutions in specific contexts.

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