The Future of Workforce Training

The Future of Workforce Training 

As we look past the pandemic, organizations could be facing serious trouble as they confront the challenges ahead. Only about 36% of companies believe they are prepared to develop the skills they will need in the future. There are a few reasons for this, but the main three are that companies simply don’t know what those skills are, their learning strategies are not designed to meet these needs and their technology (or lack thereof) inhibits rather than enables the right solutions.

Right now, I just want to focus on the technology piece. It is the key to making the workforce training strategy come to life. Training technology solutions must meet the needs of the workforce when and where they are, ensuring they are always supported with the information, knowledge and skill-building opportunities they need to be successful. 

In the current environment, most training is front-end heavy, pushing as much knowledge as possible onto the workforce upon hiring. In reality, most companies need people to interact with training resources at least weekly, if not daily, on an on-going basis. Front-loaded, event-based learning may be an efficient way to deliver a lot of information all at once, but it’s inefficient and ineffective in terms of building a high-performing, competent workforce. 

Companies should seek technologies that provide the training environment with these key elements:

  • Precision. A direct link between the training and job performance
  • Scale. The ability to deliver targeted, just-in-time training to a large, dispersed workforce
  • Speed. Rapid implementation and rollout, and quick content updates and conversions
  • Ease. Simple for admins and learners to use, navigate and leverage

By focusing on these core essentials, organizations can put themselves in the best position to meet their rapidly evolving skills needs — now and in the future. The key is to employ technology that is intelligent and agile enough to adapt and evolve as the business requires it. Having a workforce training strategy aligned with the business is a great start but without the technology to execute on that strategy, companies cannot move forward.

For a deeper look at how to begin creating an optimized workforce training environment, download this recent eBook here. We will also take a deeper dive into how to get there in a February webinar in partnership with Realizeit.

David Wentworth, Principal Analyst, Brandon Hall Group

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Mike Cooke

Chief Executive Officer of Brandon Hall Group Mike Cooke Prior to joining Brandon Hall Group, Mike Cooke was the Chief Executive Officer and co-founder of AC Growth. Mike held leadership and executive positions for the majority of his career, at which he was responsible for steering sales and marketing teams to drive results and profitability. His background includes more than 15 years of experience in sales, marketing, management, and operations in the research, consulting, software and technology industries. Mike has extensive experience in sales, marketing and management having worked for several early high-growth emerging businesses and has implemented technology systems to support various critical sales, finance, marketing and client service functions. He is especially skilled in organizing the sales and service strategy to fully support a company’s growth strategy. The concept of growth was an absolute to Mike and a motivator in starting AC Growth, in order to help organizations achieve research driven results. Most recently, Mike was the VP and General Manager of Field Operations at Bersin & Associates, a global analyst and consulting services firm focused on all areas of enterprise learning, talent management and talent acquisition. Tasked with leading the company’s global expansion, Mike led all sales operations worldwide. During Mike’s tenure, the company has grown into a multi-national firm, conducting business in over 45 countries with over 4,500 multi-national organizations. Mike started his career at MicroVideo Learning Systems in 1992, eventually holding a senior management position and leading all corporate sales before founding Dynamic Minds. Mike was CEO and Co-Founder of Dynamic Minds, a custom developer of software programs, working with clients like Goldman Sachs, Prentice Hall, McGraw Hill and Merrill Lynch. Also, Mike worked for Oddcast, a leading provider of customer experience and marketing solutions, where he held a senior management position leading the company into new markets across various industries. Mike also serves on the Advisory Board for Carbon Solutions America, an independent sustainability consulting and carbon management firm that specializes in the design and implementation of greenhouse reduction and sustainability plans as well as managing the generation of carbon and renewal energy and energy efficiency credits. Mike attended University of Phoenix, studying Business Administration and Finance. He has also completed executive training at the Chicago Graduate School of Business in Chicago, IL.