Honoring the 2020 Brandon Hall Group Excellence Award-Winners: Best Customer Training Program; Best Use of Performance Support; Best Learning Team; Best Team Development Program

Best Customer Training Program

Hunter Douglas Installer Certification Upgrades Skills, Creates Ripple Effect on Satisfaction: 

The PowerView Pro Installer Certification training program was developed by Hunter Douglas Learning and Development as a solution to address needs identified within the company’s customer base of Installers and Dealers. Specifically focusing on knowledge and skill concerning the PowerView operating system, the Installer PowerView Pro Certification training program was successful in creating a community of highly skilled PowerView specialists, an outcome that created a ripple effect of positive benefits for Installers, Dealers, end-consumers and Hunter Douglas alike. Hunter Douglas was honored with a Gold Award for Best Customer Training Program in the 2020 Brandon Hall Group HCM Excellence Awards.

We also honor these other award winning organizations in this category: Absorb Software, Celonis, Cognizant Technology Solutions (2), Dell Technologies Education Services (2), ellicom Inc., Infopro Learning, Inkling, Jenzabar, London Computer Systems (LCS), McKinsey & Company, MetLife, SWIFT sc, SYSMEX AMERICA, Victaulic, Wrike

Best Use of Performance Support

Bayer’s SkillCamp Online Links Personalized Performance Support to Commercial Excellence: 

Bayer AG, Crop Science Division’s SkillCamp is a learning initiative designed with BTS Germany GmbH that focuses on making learning relevant. In 2017, SkillCamp Online enhanced the performance support approach by introducing MySkillCamp — a personalized learning path that enables learners to boost their performance while learning on the job with SkillCamp Online. Bayer AG, Crop Science Division and BTS Germany GmbH were honored with a Gold Award for Best Use of Performance Support in the 2020 Brandon Hall Group HCM Excellence Awards.

We also honor these other award winning organizations in this category: Accenture, ADP, Anadolu Efes, Bank of America Corporation, Cognizant, CoreAxis, Deloitte LLP, Inkling, Kuveyt Turk Participation Bank, McKinsey & Company, MPS Interactive Systems(3), Swiss Re, Xprtise

Best Learning Team

Blackmores Institute Australia’s CMEd Silver Learning Team Fits Needs of Learners, Business:

Members of the Blackmores Institute Education team, Blackmores Malaysia and Guroo Producer collaborated to co-design CMEd Silver — the second tier of the Complementary Medicine Education (CMEd) Program, an innovative, research-based, online learning program educating pharmacists about commonly used complementary medicines. Product sales data and learner net promoter scores (NPS) confirm that the CMEd silver learning team was effective in producing a learning program that continues to fit both the needs of learners and the wider Blackmores business. Blackmores Institute Australia (part of Blackmores Limited) and Guroo Producer were honored with a Gold Award for Best Learning Team in the 2020 Brandon Hall Group HCM Excellence Awards.

We also honor these other award winning organizations in this category: Accenture, Accenture Solutions Private Limited (2), Al Jazeera Media Network, BMO, Cognizant Technology Solutions, LearnChamp Consulting Gmbh, MPS Interactive Systems, PayPal, SCL Health, Sysdoc Ltd., SYSMEX AMERICA

Best Team Development Program

Mowi’s Team Leadership Development Improves Productivity, Reduces Accidents: 

Vivo Team worked with 21 Mowi Canada West team leaders responsible for overseeing all of the operations to improve the productivity of the salmon farms, decrease the incidences of both major and minor accidents and to develop the skills to help Mowi increase relationships with indigenous community partnerships throughout the region. Mowi Canada West and Vivo Team Development were honored with a Gold Award for Best Team Development Program in the 2020 Brandon Hall Group HCM Excellence Awards.

We also honor these other award winning organizations in this category: Al Jazeera Media Network, Cognizant Technology Solutions, Multiversity Private Limited, SOAR Performance Group, Sydney Water, Sydney Water, Vivo Team Development (2)

Click here for a full list of award winners past and present.

For information about BHG’s Excellence in Technology Program, click here

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Mike Cooke

Chief Executive Officer of Brandon Hall Group Mike Cooke Prior to joining Brandon Hall Group, Mike Cooke was the Chief Executive Officer and co-founder of AC Growth. Mike held leadership and executive positions for the majority of his career, at which he was responsible for steering sales and marketing teams to drive results and profitability. His background includes more than 15 years of experience in sales, marketing, management, and operations in the research, consulting, software and technology industries. Mike has extensive experience in sales, marketing and management having worked for several early high-growth emerging businesses and has implemented technology systems to support various critical sales, finance, marketing and client service functions. He is especially skilled in organizing the sales and service strategy to fully support a company’s growth strategy. The concept of growth was an absolute to Mike and a motivator in starting AC Growth, in order to help organizations achieve research driven results. Most recently, Mike was the VP and General Manager of Field Operations at Bersin & Associates, a global analyst and consulting services firm focused on all areas of enterprise learning, talent management and talent acquisition. Tasked with leading the company’s global expansion, Mike led all sales operations worldwide. During Mike’s tenure, the company has grown into a multi-national firm, conducting business in over 45 countries with over 4,500 multi-national organizations. Mike started his career at MicroVideo Learning Systems in 1992, eventually holding a senior management position and leading all corporate sales before founding Dynamic Minds. Mike was CEO and Co-Founder of Dynamic Minds, a custom developer of software programs, working with clients like Goldman Sachs, Prentice Hall, McGraw Hill and Merrill Lynch. Also, Mike worked for Oddcast, a leading provider of customer experience and marketing solutions, where he held a senior management position leading the company into new markets across various industries. Mike also serves on the Advisory Board for Carbon Solutions America, an independent sustainability consulting and carbon management firm that specializes in the design and implementation of greenhouse reduction and sustainability plans as well as managing the generation of carbon and renewal energy and energy efficiency credits. Mike attended University of Phoenix, studying Business Administration and Finance. He has also completed executive training at the Chicago Graduate School of Business in Chicago, IL.

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