Docebo Unleashes the Power of Social Learning

Learners today crave interaction, collaboration and the opportunity to learn from their peers. They seek platforms that allow them to connect with like-minded individuals, share experiences and work together on projects.

Brandon Hall Group™ research shows that social and collaborative learning platforms rank first among learning technologies that employers seek to buy.

Docebo, a premier learning suite provider and a Brandon Hall Group™ Smartchoice® Preferred Provider, recognized this shift and has responded with Learner Communities to harness the power of social learning and provide spaces where learners — both internal and external — can thrive.

With Learner Communities, now in the beta stage, Docebo bridges the gap between traditional content delivery and the growing demand for learning experiences that promote engagement, connection and a sense of belonging among learners.

Learner Communities: Features that Empower

Docebo’s Learner Communities, which are slated for general availability later this year,  boast an impressive array of features designed to enhance the social learning experience and empower learners to take control of their learning journey:

  • Customizable spaces: Admins have the flexibility to create parent and sub-spaces tailored to specific topics, groups or cohorts. This allows for targeted discussions, focused collaboration and the creation of communities within communities.
  • Diverse content: Learners can share their knowledge and insights through various post types, including articles, questions and comments. This diversity of content encourages users to participate in meaningful discussions, seek help when needed and contribute to the collective knowledge of the community.
  • Q&A forums: Dedicated spaces for questions provide a platform for learners to seek assistance, share their expertise and collaborate on problem-solving. This feature promotes a culture of peer support and encourages learners to learn from one another.
  • Granular visibility controls: Admins have the power to control the visibility of spaces, making them public for wider engagement or private for specific groups or cohorts. This flexibility ensures that learners have access to the content and communities that are most relevant to their needs.
  • Learner profiles and badges: User profiles serve as a showcase for learners’ contributions, earned badges and certifications. This feature fosters a sense of community, recognizes learner achievements and encourages learners to actively participate in the community. Whereas learner profiles in the main Learn platform contain basic business information, the profiles in the Learner Communities are rich with information on the experiences, skills and credentials of community members who may serve as experts or moderators.
  • 1:1 Chat: Learner Communities enable users to connect directly with each other through private chat, facilitating collaboration, networking and the formation of meaningful relationships.
  • Comprehensive moderation tools: To maintain a safe and productive learning environment, admins have access to robust content moderation tools. These tools ensure that the community remains focused on learning and growth while mitigating potential risks.

Unlocking the Potential: Use Cases for Learner Communities

The potential applications of Learner Communities are vast and varied. Two particularly compelling use cases include:

  • Customer training: A business organization can realize a strong ROI by providing a centralized forum for its customers to access knowledge assets, ask questions and interact with peers. This reduces the burden on support teams and increases self-service support. This not only improves the customer experience but also fosters a sense of community among customers.
  • Leadership development programs: Organizations can create cohort-based communities where leaders can connect, share experiences and collaborate as they progress through the program curriculum. This approach fosters a sense of camaraderie, enhances learning outcomes and promotes the development of strong leadership skills. The functionality also enables people who might want to join the leadership development community to see a sampling of features without signing in. Potential members get a realistic preview of the benefits while the most detailed and specific information remains controlled by the admin.

The Future of Learning with Docebo

Learner Communities represent a significant milestone in the company’s journey. By integrating social learning tools with traditional content delivery, Docebo is empowering organizations to create dynamic, interactive and collaborative learning experiences that drive learner success and business impact.

As more organizations embrace Learner Communities and witness their transformative potential, Docebo plays a vital role in helping their customers improve the learning experience — something that our research shows most organizations are struggling to do on their own.

Docebo’s commitment to social learning — in addition to its other solutions — drives innovation and enhances its position as an industry leader. As organizations seek to foster a culture of continuous learning, collaboration and engagement, Docebo’s Learner Communities provides the tools and platform necessary to make this vision a reality. By harnessing the power of social learning and empowering learners to take control of their learning journey, Docebo is paving the way for a brighter, more connected future of learning.

About Docebo

Founded in 2005 in Macherio, Italy, Docebo has grown into a global company with offices all over the world, including the United States, the United Kingdom, Canada, France, Dubai and (of course) Italy. Docebo has always been at the forefront of new technologies because technology can make learning simpler and more effective. The company uses automation to scale learning programs and reduce manual tasks. And it was the first in the industry to embrace machine learning and generative AI, because every learner should be able to create and experience high-quality, relevant, and personalized learning content. Technology can also amplify the best parts of being human: It can facilitate mentorship and social learning, reinforce culture, and help people grow into their full potential. Docebo is focused on helping enterprises deliver scalable, hyper-personalized learning to all their audiences. And we believe learning should have a measurable business impact — by growing revenue, reducing costs, mitigating risk and engaging learners.

 

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Claude Werder

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Claude Werder

Claude J. Werder Senior Vice President and Principal Analyst, Brandon Hall Group Claude Werder runs Brandon Hall Group’s Talent Management, Leadership Development and Diversity, Equity and Inclusion (DE&I) practices. His specific areas of focus include how organizations must transform culturally and strategically to meet the needs of the emerging workforce and workplace. Claude develops insights and solutions on employee experience, leadership, coaching, talent development, assessments, culture, DE&I, and other topics to help members and clients make talent development a competitive business advantage now and in the evolving future of work. Before joining Brandon Hall Group in 2012, Claude was an HR consultant and also spent more than 25 years as an executive and people leader for media and news organizations. This included a decade as the producer of the HR Technology Conference and Expo. He helped transform it from a small event to the world’s largest HR technology conference. Claude is a judge for the global Brandon Hall Group HCM Excellence Awards and Excellence in Technology Awards, contributes to the company’s HCM certification programs, and produces the firm’s annual HCM Excellence Conference. He is also a certified executive and leadership coach. He lives in Boynton Beach, FL.

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