The Future of Workforce Learning
and Effective Measurement

The start of a new year has brought the expected arrival of forecasts, predictions and trend alerts across all industries and sectors, and Brandon Hall Group™ is preparing to release our own HCM Outlook 2024 report.

We know from looking at the responses to that survey that organizations are focusing their energy on critical digital transformations in 2024 like improving the employee work experience, reimagining career development, accelerating reskilling employees and advancing the HCM technology ecosystem, among many others. The key theme is rethinking everything.

Workforce learning is evolving. Partially in response to the evolution of work, of course, but also because Learning and Development has been getting in its own way for far too long.

It is long past time for Learning practices to modernize and that is the message of the L&D Trends report recently released by Brandon Hall Group™ Preferred Provider Partner EI Powered by MPS. The report is a comprehensive deep dive into every aspect of L&D and how it can and should change in 2024. You can grab your copy here.

If you are a Learning leader or professional looking to stay on trend, or a business or HR leader trying to understand the true value and power of your Learning function, this book will help you.

Over the course of nine sections, the report covers everything from learning design and skills, to the learning and business alliance, to the modernization of learning technology and the explosion of AI and automation in modern work. Kelly Lake, Chief Strategy Officer at EI and co-author of the report, explains that “2024 will need to be the year of effective learning measurement, advances in instructional design and AI innovation. This year promises to go beyond learning disruption and target learning as a business, strategically enhancing performance impact and talent retention by optimizing Workplace Learning and EI is well-positioned to help companies accomplish that.”

A few key insights addressed in the report include:

  • The importance of updating learning design approaches to adopt learner-centered designs that bring emotional intelligence to the forefront.
  • Adopting a robust learning and performance ecosystem.
  • Designing for the modern workforce, including multigenerational audiences and ensuring accessibility for all.
  • The importance of modernizing learning technology, embracing AI and automation, and optimizing approaches to digital learning.

Among the more exciting ideas presented in the report is the concept of redefining learning Key Performance Indicators (KPIs) to tie learning more definitively to the business. This will be a part of the discussion on our upcoming webinar, NextGen ROI and Effective Measurement for 2024 and Beyond. Click here to register.

Al is poised to change the modern workplace by combining education and technology. In 2024, artificial intelligence will greatly improve quantitative analysis, project management, medical diagnosis and customer service. This progress will combine AI analytics with emotional intelligence, transforming how we measure success and communicate with others.

To obtain your own copy of the L&D Trends 2024 report, go here.

To explore EI’s many offerings and insights, visit: Futureproof Your Learning | EI Powered by MPS (

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Matt Pittman



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Matt Pittman

Matt Pittman brings nearly 30 years of experience developing people and teams in a variety of settings and organizations. As an HR Practitioner, he has sat in nearly every seat including Learning and Leadership Development, Talent Management and Succession Planning, Talent Acquisition and as a Human Resources Business Partner. A significant part of those roles involved building out functions in organizations and driving large scale change efforts. As a Principal Analyst, Matt leverages this in-depth experience and expertise to provide clients and providers with breakthrough insights and ideas to drive their business forward.

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